19.
TROUBLESHOOTING
PROBLEM
CAUSE
SOLUTION
FIRST USE
There is a burning smell when
the machine first starts and a
beverage button is pressed.
- Machine heating up for the first
time.
- There may be a slight burning smell
coming from the machine when first
used. This is caused by the water
heating as it travels through the
pipes and will dissipate.
-
PLEASE NOTE:
Steam may appear
be seen coming from the
Capsule
Compartment
, this is steam from
the hot water entering into the
Capsule Compartment
and will
dissipate.
Water residue within the machine
on opening.
- The system is quality checked prior
to dispatch. There may be residual
water left from testing.
- The water residue will be removed
when you conduct the
‘First Time Use’
on
Page 7.
RED
INDICATOR LIGHT
No beverage is brewed.
The I
ndicator light
blinks
RED
and
beeps continuously.
- The
Water Tank
is empty.
- Fill the
Water Tank
with fresh water.
Press
Single
or
Double Espresso
button
. When the buttons remain
steadily lit, the appliance is ready for
use.
The
Indicator Light
is on and
steadily lit in
RED
. Water comes
out cold.
- Heating problems.
- Incorrect use of the
Tea button
.
- Turn off the machine, then turn it back
on after a few minutes.
- The
Tea button
is only to be used for
Tea capsules and hot water.
Note: If the
RED
Indicator Light
remains steadily lit after turning the
machine off and on, perform a
Factory
Reset
as described on
Page 18
.
If the problem persists please contact
the
Caffitaly Customer Service Line
on:
- AU: 02 9846 0307
- NZ: 0800 450 894
The
RED
Indicator light
is lit
steadily and the buttons are
flashing.
- Priming
Press the
Double or Single Espresso
button
to commence the
Prime
process
. Refer to
Page 7, ‘First Time
Use’.
ORANGE
INDICATOR LIGHT -
DESCALING.
The
Indicator Light
is
lit
ORANGE
.
- Machine requires
Descaling
.
- Refer to ‘
Descaling’
on
Page 15
to
descale the machine.
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