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Black plate (62,1)
Cadillac Escalade/Escalade ESV Owner Manual (GMNA-Localizing-MidEast-
6963932) - 2014 - crc - 5/21/13
7-62
Infotainment System
Tips and Troubleshooting Chart (cont'd)
Problem
Recommended Action
Sometimes the wireless headphone audio cuts out or
buzzes.
Check for obstructions, low batteries, reception range,
and interference from cellular telephone towers, or use a
cellular telephone in the vehicle.
Check that the headphones are on correctly using the L
(left) and R (right) on the headphones.
The remote and/or the headphones are lost.
See your dealer for assistance.
The DVD is playing, but there is no picture or sound.
Check that the RSE video screen is sourced to the DVD
player.
DVD Display Error Messages
The DVD display error message
depends on the radio that is in the
vehicle. The video screen can
display one of the following:
Disc Load/Eject Error:
This
message displays when there are
disc load or eject problems.
Disc Format Error:
This message
displays if the disc is inserted with
the disc label wrong side up, or if
the disc is damaged.
Disc Region Error:
This message
displays if the disc is not from a
correct region.
No Disc Inserted:
This message
displays if no disc is present when
Z
or DVD AUX is pressed on the
radio.