C A DIL L A C SHIEL D
L U X U R Y OW N E R SH I P
T HE S TA ND A RD O F
R O A D S I D E A S S I S TA N C E
Cadillac offers more years of Roadside Assistance
standard than any leading luxury brand, with
services for 6 years or 70,000 miles.
1
The
program provides lockout, towing, refueling,
Dealer Technician Roadside services, and more.
C O U R T E S Y T R A N S P O R TAT I O N
This Cadillac program provides alternate
transportation and/or reimbursement of
certain transportation expenses if your Cadillac
requires warranty repairs for 6 years or 70,000
miles.
1
That is more years of service standard
than any luxury automaker.
WA R R A N T Y P R O T E C T I O N
Cadillac’s 6-year or 70,000-mile
1
Powertrain
Warranty offers more years and miles standard
than BMW and Mercedes-Benz. In addition,
our 4-year or 50,000-mile
1
Bumper-to-Bumper
Warranty covers repairs on your entire vehicle,
including parts and labor, to correct problems
in materials or workmanship.
P R E M I U M C A R E M A I N T E N A N C E
Standard on all 2011 and newer vehicles,
Cadillac’s Premium Care Maintenance program
covers routine oil changes, tire rotations,
certain air filter replacements and a thorough
multipoint vehicle inspection for 4 years or
50,000 miles.
2
Mercedes-Benz and Lexus
programs do not.
4 8
C A D I L L A C S H I E L D
M Y C A D I L L A C A P P
1 . W h i c h e v e r c o m e s f i r s t . S e e d e a l e r f o r l i m i t e d w a r r a n t y d e t a i l s . 2 . W h i c h e v e r c o m e s f i r s t . S e e d e a l e r f o r s e l e c t s c h e d u l e d
m a i n t e n a n c e d e t a i l s . 3 . A v a i l a b l e o n i P h o n e ,
®
A n d r o i d ™ a n d s e l e c t B l a c k B e r r y
®
d e v i c e s . S e r v i c e s v a r y b y p h o n e , v e h i c l e a n d
c o n d i t i o n s . R e q u i r e s a n a c t i v e O n S t a r s u b s c r i p t i o n . 4 . V i s i t o n s t a r. c o m f o r c o v e r a g e m a p , d e t a i l s a n d s y s t e m l i m i t a t i o n s . S e r v i c e s
v a r y b y m o d e l a n d c o n d i t i o n s . O n S t a r a c t s a s a l i n k t o e x i s t i n g e m e r g e n c y s e r v i c e p r o v i d e r s . 5 . R e q u i r e s a c t i v e O n S t a r s u b s c r i p t i o n .
The ingenuity of the CTS doesn’t stop with the vehicle. As a Cadillac owner, an advanced complimentary
app is available for your new car. From virtually any where at anytime, a few taps of your finger on your
iPhone or Android smartphone let you access features like parking reminders, Roadside Assistance,
and more. Plus, in conjunction with the OnStar RemoteLink
3
app, you’ll have the ability
5
to remotely
start your vehicle (when factory equipped) from any place you have cell service, and lock and unlock your
doors. In addition, you can access key diagnostic information, including fuel tank level and range, and
remaining oil life.
We set out to create the ultimate customer experience that exceeds every luxury vehicle brand.
The result is Cadillac Shield, and it backs every vehicle we sell. Cadillac Shield is the most
comprehensive suite of owner benefits offered by any luxury automotive brand in the world.
From innovations like Remote Vehicle Diagnostics and advanced mobile apps to our Premium
Care Maintenance program, Cadillac Shield gives luxury owners everything they need.
S E C U R I T Y BY O N S TA R
If you’ve reported your Cadillac stolen, OnStar
4
can use GPS technology to help authorities
quickly locate and recover it. An OnStar
Advisor can further assist authorities by
sending a remote Stolen Vehicle Slowdown
®
signal to your vehicle to slow it down. Advisors
can also enable a Remote Ignition Block,
making it impossible to restart a stolen vehicle
once it has been turned off.
D I A G N O S T I C S BY O N S TA R
With best-in-class diagnostics from OnStar,
4
maintaining your Cadillac can be as simple
as checking your e-mail or your OnStar
RemoteLink™
3
mobile app. Every month, you can
receive an e-mail with the status of key operating
systems or push your OnStar button for a real-
time diagnostics check on demand.
E M E R G E N CY BY O N S TA R
In most crashes, built-in sensors can automatically
alert an OnStar
4
Advisor who is immediately
connected in to your Cadillac to see if you need help
sent to your exact location. Other OnStar
4
emergency
services include Injury Severity Predictor and First
Assist, which ensure you quickly get the help you
need when seconds matter most. All Cadillac models
come with 1 year of OnStar service standard.
The standard one-year Directions and
Connections
®
Plan allows you to push one
button to connect with a live Advisor to find the
things and places you want. Get directions or a
diagnostics check while you drive. Make calls
safely with both hands on the wheel and control
your vehicle with the RemoteLink
3
mobile app.
And as always, get help immediately in a crash
or an emergency. These are just a few examples
of the level of personal service we think you
deserve as a Cadillac owner.
C O N N E C T I O N S BY O N S TA R
Available Hands-Free Calling capability from
OnStar
4
allows you to make and receive calls
safely from your Cadillac. With the OnStar
RemoteLink
3
mobile app, you can access real-
time information and control your Cadillac from
anywhere you have cell phone service. Now you
can even find a destination with RemoteLink
3
and send directions right to your vehicle.
N AV I G AT I O N BY O N S TA R
Just push the OnStar
4
button and an Advisor
can download voice-guided turn-by-turn
directions to your Cadillac, and a voice will
call out every turn or send them to your
navigation system, if equipped. You can also
plan routes using MapQuest.com
®
and send
them to your Cadillac.
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