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Cadi.
Sense
User Manual
T-S1-800.900-I10-C01
20
If the above instructions do not answer your concerns, please contact Technical
Support for assistance.
Concerning the Cadi.Sense software application
4.
I am unable to log in to http://www.cadisense.com. Why?
Make sure you are connected to the Internet. Try to access other websites (e.g.,
www.google.com) to check your Internet connection.
5.
Why is there no current temperature on the Cadi.Sense website?
Click the “Refresh” icon, and check the “Last Refreshed Time” to ensure that the
Cadi.Sense web page has really been refreshed. Note that both the times, stated below
the temperature and last refreshed time, are based on our server time. Two dashes for
temperature reading means that no readings have been recorded for the past 30
minutes. Note that the Temperature History will show the highest reading received for
each 15-minute interval, so if all the readings are received, you should see 4 readings for
each hour.
If the above does not work, ensure that the SmartNode is plugged near the person
wearing the ThermoSensor, so that the ThermoSensor is within the wireless reception
range (3 to 5 m) of the SmartNode. If you still cannot see the current temperature
reading, please contact Technical Support for assistance.
6.
Can I monitor my child’s temperature from more than one mobile device or computer?
Yes, as long as you have Internet access you can monitor your child’s temperature from
any mobile device or computer anytime, anywhere. See Section 2 for appropriate setup.
4.2
Getting technical support
To contact Technical Support,
please call Cadi.Sense Support Hotline at
+65 62762676
or send e-mail to
4.3
Standards compliance
The Cadi.Sense meets the following standards:
ISO 13485
(Quality management system)
EN 60601-1
(Electrical safety)
EN 60601-1-2 (Electromagnetic compatibility)
EN 12470-4
(Thermometer performance)
ISO 14971
(Risk management)
EN 980
(Symbols for labelling)
EN 1041
(Information supplied by manufacturer)
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