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KOBE - FENICE - SPARK - INDACO - PRINCE

32

PROBLEM

CAUSE

SOLUTION

INTERVENTION

The exchanger fan 

continues to turn 

even though the 

stove has just cooled

Faulty fume tempe-

rature probe

Replace the fume probe.

Faulty mother board Replace the mother board.

Ash remains along 

the stove

Faulty or out of order 

door gaskets

Replace the gaskets.

Not sealed fume 

pipes

Contact an expert stove-repairer who will immediately provide for 

sealing the junctions with high-temperature silicone and/or for 

replacing pipes with those in compliance to current regulations. A 

not sealed fume channelisation can be noxious to health.

The stove is at its 

highest power but 

does not heat up.

Ambient temperatu-

re reached.

The stove is at its minimum value. Increase the desired ambient 

temperature.

Stove running and 

display showing 

"Smoke Overtepe-

rature"

Reached fume outlet 

limit temperature

The stove runs at minimum. NO PROBLEM!

The stove's smoke 

duct produces 

condensation

Low smoke tempe-

rature

Check that the flue is not clogged.

Increase stove power to minimum (pellet drop and fan revs).

Install condensation collection cup.

Stove running and 

display showing 

"SERVICE"

Routine maintenan-

ce alert (it does not 

block the system)

When this flashing message appears upon start-up, it means that 

the preset operating hours have elapsed before maintenance. 

Contact the service centre.

Содержание FENICE 11

Страница 1: ...EN USER MANUAL Pellet Stove PRINCE 11 KOBE 11 FENICE 11 PRINCE PLUS 11 KOBE PLUS 11 FENICE PLUS 11 SPARK 11 INDACO 11 OriginalInstructions 2022CADELsrl Allrightsreserved Tuttiidirittiriservati new ...

Страница 2: ... 16 EASYSETFEATURE SEESECTIONXSETTINGSMENU A PAG 14 20 8 17 PELLETS RECIPE SEE SECTION H SETTINGS MENU A PAG 14 21 8 18 SMOKE RPM VARIATION SEE SECTION I SETTINGS MENU A PAG 14 22 8 19 CHIMNEY SWEEP FUNCTION FOR MAINTENANCE TECHNICIANS ONLY SEE SECTION K SETTINGS MENU A PAG 14 22 9 FUEL 22 9 1 FUEL 22 9 2 PELLET SUPPLY 23 9 3 PELLET REFUELLINGTIMER 23 10 VENTILATION 23 11 REMOTE CONTROL OPTIONAL 2...

Страница 3: ... lost you can request another copy from the localTechnical Dept or download it directly from the company s website Alllocalregulations includingthosereferringtonationalandEuropeanstandards mustbeobservedwheninstallingtheappliance In Italy for the installation of systems with a biomass below 35KW refer to the Ministerial Decree 37 08 and the qualified instal lation technician with the suitable requ...

Страница 4: ...g the interval between routine maintenance operations according to the operating condition of the product We furthermore point out that these operating conditions increase the risk of premature wear of the product especially those parts exposed to the direct heat of the fire e g combustion chamber theoriginalconditionofwhichcanundergomodificationsanddeteriorationwhich amongotherthings couldgenerat...

Страница 5: ... meter If the floor is made of combustible material we recommend using a protector made of in combustiblematerial steel glass etc thatalsoprotectsthefrontpartfromanyfallingburnt particles during cleaning The electrical cable must not get in touch with the fume exhaust pipe and nor with every other part of the stove Theuser orwhoeverisoperatingtheproduct mustreadandfullyunderstandthecontents ofthis...

Страница 6: ...entheproductisswitchedonforthefirsttime itisnormalforittoemitsmokeduetothepaintheatingupforthefirsttime Therefore make sure the room it is installed in is well ventilated Periodically check and empty the inspectionable parts of the smoke duct e g Tee fitting caps Have the smoke outlet system periodically checked and cleaned The product is not a cooking appliance Always keep the cover of the fuel h...

Страница 7: ...fault the customer must have the guarantee certificate and present it with the proof of purchase document to theTechnical Assistance Office Theguaranteedoesnotcovermalfunctionsand ordamagetotheappliancethatariseduetothefollowingcauses Damage caused during transportation or relocation All parts that develop faults due to negligence or improper use incorrect maintenance installation that does not co...

Страница 8: ...ervices 6 DISPOSAL OF MATERIALS 6 1 WARNINGS FOR THE CORRECT DISPOSAL OF THE PRODUCT The owner is the sole party responsible for demolishing and disposing of the product This must be performed in compliance with laws related to safety and environmental protection in force in his her country At the end of its working life the product must not be disposed of as urban waste It must be taken to a spec...

Страница 9: ...ATORS Fig 2 Wastedisposal Thissymbol whichisusedontheproduct batteries accumulatorsoronthepackagingordocuments meansthatattheendofits useful life this product the batteries and the accumulators included must not be collected recycled or disposed of together with domestic waste Impropermanagementofelectricorelectronicwasteorbatteriesoraccumulatorscanleadtotheleakageofhazardoussubstances contained i...

Страница 10: ...the com petent body APPLIANCE BAG BAG OF ACCESSORIES BUBBLEWRAP PROTECTIVE SHEET LABELS POLYETHYLENE LD PE 04 SORTED waste collection PLASTIC Check the instructions of the com petent body POLYSTYRENE FOAM PEANUTS POLYSTYRENE PS 6 SORTED waste collection PLASTIC Check the instructions of the com petent body STRAP TAPE POLYPROPYLENE PP 5 SORTED waste collection PLASTIC Check the instructions of the ...

Страница 11: ...LUS ProcedureifonlyvalidformodelswithEASYCONNECTPLUSWi Fitechnology Fig 3 EASYCONNECTPLUSmodule Fig 4 EASYCONNECTPLUSdisplay Fig 5 EASYCONNECTPLUSapp The documentation for connecting theWi Fi and using the App are available online at the following addresses https www cadelsrl com donwload wi fi http www free point it it downloads https www pegasoheating com it documenti ...

Страница 12: ...property or in the event of failedoperation The Wi Fi module uses the domestic Wi Fi network ensure there is enough coverage in the place of installation N B forstoveswitha3 buttondisplay theprogrammablethermostatcannotbeconfiguredviatheApp Fig 6 NAVELSTANDALONEmodule Fig 7 AppEASYCONNECTPLUS The documentation for connecting theWi Fi and using the App are available online at the following addresse...

Страница 13: ...ntee Oily plant waste and lacquers can cause smells and smoke during the first working hours it is advisable to ventilatetheroombecausetheycouldbenoxioustopeopleandanimals Set values from 1 to 5 are defined by the manufacturer and they can be changed only by an authorized tech nician The product will be subject to expansion and contraction during the ignition and cooling stages therefore slight cr...

Страница 14: ... Loading displayed only when the boiler is switched off d Tone e Ext Thermostat activation f Auto Eco activation g OffTime Eco default 5 minutes x Easy Set h Pellet Recipe i Smoke Fan rpm j ComponentsTest displayed only when the boiler is switched off k Chimney Sweep Function activated only when the boiler is switched on for field emissions test l Technical Menu a Language To select the language a...

Страница 15: ...n Scroll to Settings using the arrows Press menu to confirm Scroll to Auto Eco activation using the arrows Press menu to confirm Select On with the keys Press menu to confirm and esc to exit g OffTime Eco To select the OffTime Eco function act as follows Press the menu button Scroll to Settings using the arrows Press menu to confirm Scroll to OffTime Eco using the arrows Press menu to confirm Ente...

Страница 16: ...ing the arrows Press menu to confirm Scroll to the Chimney Sweep Function function using the arrows Press menu to confirm Select On with the keys Off by default Press menu to confirm and esc to exit l Technical Menu To access the technical menu one must contact an assistance centre as one needs a password to enter 8 5 INFO MENU ProductType FirmwareVersion Software info Total hrs Ignition N Rpm Smo...

Страница 17: ...o blackens and the burningpottobecomeencrusted cleanthestove cleanthefumeconduitandthechimneyflue ATTENTION Makesurepelletsandashhavenotaccumulatedinthebrazierduetofailedignition Ifthebrazierisnotclea nedbeforereattempting thereistheriskoffurtherfailedignitionsandevenexplosionsinsomecases 8 8 SWITCH OFF ON PANEL OFF WITH FLASHING FLAME If the shutdown key is pressed or if there is an alarm signal ...

Страница 18: ...16 Fig 14 Display Fig 15 Display Fig 16 Display Withfunction 1 or 2 or 3 or 4 or 5 thefanisforcedtoworkattheselectedoutput Forexample bysetting 3 evenifthe fan is set to heat output 5 it will work as if set to heat output 3 etc If the stove is set to maximum heat output 5 and the fans to minimum output 1 this may cause overheating andthe THERMALSAFETY alarmtogooff Comfort Mode In the air versions ...

Страница 19: ...e or keyhighlightwiththewhitebackgroundthedayinwhichonewishestoactivatethetimerandconfirmwiththe menu key Ifno day of the week is confirmed as active in turn the timer programme will not appear active in the status screen Continue to program the following days or press ESC to exit Repeat the procedure to program the other timers 8 12 PROGRAMMING EXAMPLES P1 P2 on off day on off day 08 00 12 00 mon...

Страница 20: ... procedure begins the panel shows Off Active Eco small flashing flame see Fig 21 When the stove is switched off the panel shows active OFF ECO with the flame icon off For an ECO switch on the following conditions must be met simultaneously Room probe 1 C or external thermostat with closed contact for at least 20 to avoid false recalls After 5 minutes from the beginning of the switch off procedure ...

Страница 21: ...emadewiththesupportoftheauthorisedtechnician ActivatesonlywiththeEasySetfunctiondisabled SET 0 Thisfunctionisforadaptingthestovetothepelletsthatarebeingused Infact asthereareseveraltypesofpelletsonthemarket boiler operation is extremely variable depending on the fuel quality In the event the pellets tend to clog the brazier due to an excessiveloadoffuelorintheeventtheflameisalwayshighevenatlowpowe...

Страница 22: ...auseabadcombustion afrequentburningpotobstructionandexhaustconduitsobstruction Furtherit decreases the calorific value soils the glass and increases consumptions and ash and unburnt granules quantity Humidpelletscauseabadcombustionandrunning sopleaseassureyouthattheyarestoredindryplacesand faratleastonemeterfromthestoveand oranyothersourceofheat It is advisable to try different type of pellets ava...

Страница 23: ...epression alarm and proceeds to switch off Wait until it switches off then light it again Fig 26 Dooropen Fig 27 deterioratedgasket Fig 28 Timer 90seconds Tooperatecorrectly thestovemustworkwiththepellethopperdooralwaysclosed shoulditremainopenfor morethan90seconds thestoveswitchesoff The loading system stops when the tank door is opened Before closing the lid make sure there are no pellets below ...

Страница 24: ...emperature 0 C 50 C 38 khz infrared signal Used batteries contain metals which are harmful for the environment they must therefore be disposed of separately in the special containers Fig 30 Remotecontrol LEGEND Fig 30 Button1 Increasethedesiredtemperature 5 35 C Button2 Decreasethedesiredtemperature 35 5 C Button3 On off Button4 Menu Button5 Decreasethepowerlevelfrom5to1 Button6 Increasethepowerle...

Страница 25: ... run until the flame goes out due to lack of fuel and until a minimum level of cooling is reached 12 7 TEMPORARY POWER CUT If the power cut lasts less than 10 the boiler returns to its previous operating status if it lasts more it carries out a cooling restart cycle 12 8 FAILED START UP If during ignition no flame develops the boiler will go into alarm condition 12 9 BLACKOUT WITH THE BOILER ON In...

Страница 26: ...outine maintenance alert it does not block the system When this flashing message appears upon start up it means that the preset operating hours have elapsed before maintenance Contact the service centre 12 11 ALARM RESET To reset the alarm you must keep the 1 ESC button pressed for some time The stove performs a check to determine whether the warning cause is still present If this is the case the ...

Страница 27: ...T UPANDOPTI MALOPERATIONOFYOURPELLETPRODUCT For the brazier to be cleaned properly remove it from its housing completely and thoroughly clean all the holes and the grate on the bottom If good quality pellets are used you will normally only need to use a brush to restore the optimal operating conditions of the component Fig 31 Exampleofcleanlybrazier Fig 32 Exampleofdirtybrazier 13 3 BURNING POT AN...

Страница 28: ... they must be removed with the aid of a vacuum cleaner see Fig 37 13 5 FUME PIPES ANNUAL CLEANING Clean annually from soot with brushes The cleaning operation must be executed by a specialized stove repairer who will provide for the cleaning of fume pipe chimney flue and chimney pot He will also check their eficiency and will release a written declaration of the safety of the appliance This operat...

Страница 29: ...eorTechnicalAssistanceCentre during thenecessaryannualendofseasonscheduledmaintenanceoperations Thiswaythepaintwillprotecttheinnerpartsofthecom bustion chamber blocking any type of oxidative process Fig 38 Shutterwithfusestoremove When not in use the appliance must be disconnected from the mains power supply It is recommended to remove the power cable for additional safety especially in the presen...

Страница 30: ...EM SOLVING Before of every Authorized Technician intervention the same Technician has the duty to check if the parame tersofthemotherboardcorrespondtothoseofthetableyouown Incaseofdoubtsregardingtheuseofthestove pleasecontactALWAYStheAuthorizedTechnicianonorderto avoiirreparabledamages PROBLEM CAUSE SOLUTION INTERVENTION The control display does not switch on The stove is without power supply Chec...

Страница 31: ...et loading Check if on the display there is an ACTIVE ALARM Have the stove checked Flames are weak and orange coloured pellets do not burn properly and the glass blackens Not sufficient com bustion air Check as following probable obstructions of the combustible air inlet from the back or from the bottom of the stove burning pot obstructed holes with too ash remains Have the fan blades and auger cl...

Страница 32: ...nelisation can be noxious to health The stove is at its highest power but does not heat up Ambient temperatu re reached The stove is at its minimum value Increase the desired ambient temperature Stove running and display showing Smoke Overtepe rature Reached fume outlet limit temperature The stove runs at minimum NO PROBLEM The stove s smoke duct produces condensation Low smoke tempe rature Check ...

Страница 33: ...g Nm3 Heat output Nominal heat output Pnom 10 5 kW Minimum heat output indicative Pmin 3 kW Useful efficiency NCV as received Useful efficiency at nominal heat output ηth nom 90 Useful efficiency at minimum heat output indicative ηth min 90 Auxiliary electricity consumption At nominal heat output elmax 0 110 kW At minimum heat output elmin 0 015 kW In standby mode elsb 0 003 kW Type of heat output...

Страница 34: ...0 mg Nm3 NOx al 13 O2 130 mg Nm3 Heat output Nominal heat output Pnom 10 5 kW Minimum heat output indicative Pmin 3 kW Useful efficiency NCV as received Useful efficiency at nominal heat output ηth nom 88 Useful efficiency at minimum heat output indicative ηth min 90 Auxiliary electricity consumption At nominal heat output elmax 0 120 kW At minimum heat output elmin 0 015 kW In standby mode elsb 0...

Страница 35: ...35 KOBE FENICE SPARK INDACO PRINCE ...

Страница 36: ...CADEL srl 31025 S Lucia di Piave TV Via Foresto sud 7 Italy Tel 39 0438 738669 Fax 39 0438 73343 www cadelsrl com www free point it www pegasoheating com Rev 00 2022 ...

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