1. Make sure the grill is plugged into a powered outlet. Check the
circuit breaker and/or GFCI switch. Test the outlet using another
appliance.
2. Unplug the grill and check the fuse located in the front panel.
If the fuse is blown replace only with 5.0 Amp 250V 5x20mm Slow
Blow Fuse. Typical fuse marking will be T5AL250V. Make sure to
confirm they are a slow blow fuse. Actual fuse dimensions are
5.2x20mm.
If problem cannot be resolved please call customer service.
GRILL DOES NOT HEAT UP OR DIGITAL READOUT DISPLAYS FLAME
1. Turn Power Off
2. Check hopper for pellets
3. Check firebox to see if there are pellets in the firebox. The
easiest way to do this is to pull the burner clean-out lever. Then
remove the cup from the bottom of the grill and check for
pellets. Use a vacuum to clean-out any pellets that may be in
the bottom of the grill.
A. If there are a lot of pellets in the cup. Reinstall the cup and
close the burner clean-out, remove the grill grates, grease tray,
and heat deflector and vacuum out any pellets in the bottom
of the grill. Try restarting the grill. If restarting the grill does not
work and pellets are getting to the burner cup the heating rod
may need to be replaced.
B. If there are few or no pellets in the cup then turn the dial to the
feed position and see if pellets fall out the bottom of the burner.
If there are no pellets check to see if the auger is turning. If
the auger motor is turning but the auger is not there may be
a sheared auger pin. You can determine if the auger motor is
turning by watching the small white fan at the end of the auger
motor under the hopper. If the white fan is turning the auger
motor is on. If the white fan is turning and the auger is not you
will need to replace the auger pin.
If problem cannot be resolved please call customer service.
DIGITAL READOUT DISPLAYS SENSR
1. Turn the power off and unplug the grill.
2. Check to make sure the sensor inside of the grill is connected
properly to the electronic board under the hopper.
3. Call customer service for a replacement sensor.
DIGITAL READOUT DISPLAYS PRERR
1. Press the Probe Temp button - Pressing the Probe Temp button
will toggle the digital readout between the actual temperature
inside of the grill and the temperature measured using the
meat thermometer.
2. Make sure the meat thermometer is connected properly to the
front of the grill. If the Probe Temp button is pressed to display
the Probe Temp without the meat thermometer properly
connected to the front of the grill it will display PRERR.
3. Call customer service for a replacement meat thermometer.
DIGITAL READOUT DISPLAYS
“-----”
1. Rotate the dial from Shutdown to feed or any other cook setting.
.
White
Black
T5AL 250V
5 amp 250V
5 x 20 MM
Slow Flow Fuse
Auger Motor
Blower Fan
Burner
Controller
RTD Sensor
Power Cord
White
Red
White
Orange
White
Purple
Hot Rod
MOLEX Connector
LIMITED WARRANTY
No-Hassle Warranty
We stand by our products and take pride in our customer service.
Because of this, your new product comes with a No-Hassle Warranty.
What does that mean? It means that if we did something wrong, we
will make it right. We guarantee our products to be free from defect
in all materials and workmanship (excluding paint and finish). We
will replace defective parts so you can get back to enjoying your
product as soon as possible.
Required Maintenance:
Clean your product after each use to maintain its finish and prolong
its lifespan. Wipe away all grease and ashes. Keep metal products
free of moisture, salts, acids and harsh fluctuations in temperature.
Unfortunately, product paint and other finishes are not covered by
this warranty. The exterior finish of the product will wear down over
time.
Coverage Details:
Warranty does not cover normal wear of parts or damage caused
by misuse, abuse, overheating and alteration. No alterations are
covered in this warranty. Camp Chef is not responsible for any loss
due to neglectful operation. Furthermore, this warranty does not
cover damages caused by natural disasters such as earthquakes,
hurricanes, tornadoes, floods, lightning, fires, etc.
Upon the expiration of this warranty, all such liability will terminate.
No other warranties are expressed or implied.
Please keep all original sales receipts. Proof of purchase is required
to obtain warranty services. Any parts or products returned without
written authorization will be discarded without notice.
To obtain warranty services submit a warranty request at
1(800)237-4444 Our Product Specialists are happy to help.
Warranty applies to the contiguous U.S. states only.
Warranty Coverage Period
Pellet Grills & Stoves
3 year from purchase date
