If you have forgotten your password, the product will need to be returned to our repair
center. Click on the 'more info' button below for instructions on returning your product.
What should I do if my pictures are out of focus?
If your pictures are out of focus, please call customer service. The customer service
representative will ask you to email them a sample picture. It's possible your unit may
need to be sent to our repair center for a technician to review.
What should I do if the unit locks up and the display will not
change?
If your unit locks up and the display will not change, remove one battery to break the
connection. Put the battery back in and then turn the unit back on.
What type of batteries should I use in my Trophy Camera?
Bushnell recommends 8 Energizer Lithium AA batteries in all Trophy Cams.
What type of card should I use with my Bushnell Trail
Camera?
Bushnell recommends San Disk Brand SD Cards.
What will the pictures look like if taken at night on the 24
hour mode or on night mode?
You can take night pictures on any unit. The pictures will be in color with the flash. They will look like
any picture taken at night with a flash. The Model#11-9900 can take night pictures. With the filter on,
they will be color pictures. To take night vision pictures that are black and white, you have to take off
the filter.
