EN
21
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
ACTION
Gas leak from hose.
Damaged hose.
Turn off the gas at the gas cylinder and
replace the damaged hose.
Gas leak from gas cylinder.
Mechanical fault or damage.
Close the gas cylinder valve.
Gas leak from gas cylinder valve.
Mechanical fault or damage.
Close the gas cylinder valve. Return the gas
cylinder to the gas supplier.
The burners will not light with the lighter
system.
Gas cylinder empty.
Replace with a full gas cylinder.
Defective regulator.
Check and, if necessary, replace the regulator.
Burner, hoses or nozzles blocked.
Clean burners, hoses and nozzles.
Small flame or flashback (fire in the burner
tube – hissing noise).
Burner blocked.
Clean the burner.
Hoses or nozzles blocked.
Clean hoses and nozzles.
Strong wind.
Place the grill in a sheltered place.
Difficult to turn the gas knob.
The gas valve has jammed.
Replace the gas valve.
