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14.0 Fre
quently Asked Questions (FAQ’s)
The following list of FAQ’s may help you with any information or problems with your Burco handwash.
Alternatively, please contact our Aftersales Team on +44 [0]344 879 3588 if your question is no covered below
or if you aren’t sure about something.
Q. Are there any restrictions as to where I should locate my Burco handwash?
A. Yes, your appliance should be positioned on a flat, horizontal surface that can take the weight of the appliance
when full of water. Consideration must also be given to servicing requirements and safe operational access to
the appliance must also be ensured. For a detailed overview of installation requirement, please refer to Page 8
of this instruction book.
Q. There is no water coming from the tap?
A. Check that the water tank is full, and the appliance is switched on.
Q. The water from the tap is cold?
A. Check the appliance is connected to mains power and restart product. If you require further help, please
connect our Aftersales Team on +44 [0]344 879 3588.
Q. What Warranty does my water boiler have?
A. Your Burco handwash will come with a 1-
year parts and labour warranty. Please see the ‘Warranty’ section
on page 6 for details.
Q. Can I purchase any replacement parts?
A. Yes, we have several replacement parts available. If you require any spare parts, please do not hesitate to
contact our Aftersales Team on +44 [0]344 879 3588 and they will be happy to assist.
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