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MORE INFORMATION
FREQUENTLY ASKED QUESTIONS
MY GT GAS WON’T TURN OFF
Q. I have turned my vehicle off and removed the key – everything else has turned off. Why won’t my GT Gas
turn off?
A. The power switch on the OBDII adapter plug is in the “wrong” position. If you want the GT Gas to turn on
and off along with the rest of your vehicle, you will need to make sure that the power switch is in the
“correct” position and that the power cable is installed correctly. See page <?> for more information
about installing the power cable.
MY VEHICLE WON’T START AFTER I INSTALLED THE DOWNLOAD
Q. My vehicle won’t start after I installed the download, what happened and how do I fix this?
A. The GT Gas encountered a problem when it was writing to the engine computer. Follow these steps to
resolve the problem:
1. Return the vehicle to stock. Test to see if the engine starts.
2. Update the GT Gas.
3. Install the download again. Test to see if the engine starts.
4. Contact technical support if the problem persists. See page <?> for more information about contacting
technical support.
MY VEHICLE WON’T START AFTER RETURNING TO STOCK
Q. My vehicle won’t start after I uninstalled the tune. How do I fix this?
A. Follow these steps to get your truck running with the tune uninstalled:
1. Make sure that you have completed all of the preparation steps on pages <?> .
2. Go to the Main Menu on the GT Gas.
3. Scroll down and choose the Show Settings Option.
4. Check what the GT Gas is showing next to Download.
• Recovery: go to the next step.
• Installed or Not Installed: Contact technical support.
5. Go back to the Main Menu and Choose the Install Download option
6. Confirm that you want to complete the Recovery.
7. Follow the on-screen instructions.
8. Once the recovery is complete, try to start your vehicle.
9. If your vehicle still will not start, contact technical support for more information.
Note: If the Recovery process completes successfully, your vehicle is returned to stock no further action is
required. If the Show Setting screen still shows Recovery next to Download, contact technical support to
have the unit reset (there will not be a charge to reset from Recovery Mode).
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