4-35
Monitoring the Server
What to Do if an Incident Occurs
Server activity is systematically logged in the
System History
files, which you can view as
Customer Administrator at any time.
When an incident occurs, PAM software informs users via:
•
the
Status
pane,
•
Event Message
/
History
file,
•
e–mail /
SNMP
traps (users with an appropriate Event Message subscription),
•
an
Autocall
to the Bull Service Center (according to your maintenance contract).
In most cases, PAM software handles the incident and ensures operational continuity while
the Bull Service Center analyzes the incident and implements the necessary corrective or
preventive maintenance measures.
Whenever you are informed of an incident:
•
functional or presence status indicators / icon
NOT green
,
•
event message or history file marked with the
WARNING
or
ERROR
symbol,
you are advised to connect to the PAM Web site (if you are not already connected) and to
investigate the incident.
Investigating Incidents
1. Check the system functional status icon in the
Status
pane. If the icon is not green, the
server is not operating correctly. See Table 27.
System Functional Status / Expected
Domain State
2. Open the
Domain Manager
Control pane and identify the domain using the faulty
hardware element by hovering the mouse over the
Domain Memo
icons to display
the Cell infotip.
NovaScale 5085 Server
Cell 0
Module0_IOC0, Module0_QBB0, Module0_DIB0
Cell 1
*
Module0_QBB1
NovaScale 5165 Server
Cell 0
Module0_IOC0, Module0_QBB0, Module0_DIB0
Cell 1
Module0_IOC1, Module0_QBB1
Cell 2
Module1_IOC0, Module1_QBB0
Cell 3
Module1_IOC1, Module1_QBB1,
NovaScale 6085 Server
Cell 0
Module0_IOC0, Module0_QBB0, Module0_DIB0
Cell 1
Module0_IOC1, Module0_QBB1, Module0_DIB1
NovaScale 6165 Server
Cell 0
Module0_IOC0, Module0_QBB0, Module0_DIB0
Cell 1
Module0_IOC1, Module0_QBB1, Module0_DIB1
Cell 2
Module1_IOC0, Module1_QBB0, Module0_DIB0
Cell 3
Module1_IOC1, Module1_QBB1, Module0_DIB1
Table 26.
Domain cells
Содержание NovaScale 5 5 Series
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