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Property of Broadband Telecom Power Inc.
and
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manufacture of apparatus or BTCPower without written permission.
BTCPower 350 KW EVSE Installation manual
Draft
Page 17 of 23
9. Operation
a. Error codes
Error
Code
Message
Description
Change
100
No MCU Communication This is an application fault.
As soon as system resumes, the fault is cleared.
110
Card ready not available This is an application fault.
As soon as system resumes, the fault is cleared.
120
No internet network
This is an application fault.
As soon as system resumes, the fault is cleared.
200
Not ready from PCM
This is a hard fault that results in “out of
service”
Press STOP and then START to restart the application to clear
the fault
210
Safety Error
Please turn E-STOP knob to remove error.
If fails to start on 2nd attempt, call to
customer service no.
Please turn E-STOP knob to Enable Charger. If fails to start on
2nd attempt call to customer service no.
220
Over voltage
This is a hard fault that results in “out of
service”
Press STOP and then START to restart the application to clear
the fault
230
Over current
This is a hard fault that results in “out of
service”
Press STOP and then START to restart the application to clear
the fault
240
Over temperature
This is a hard fault that results in “out of
service”
Press STOP and then START to restart the application to clear
the fault
260
Charger door is open
Front or side door is not completely closed Please close the door and try again...
270
Emergency Stop
Please turn ESTOP knob to remove error. Please turn E-STOP knob to Enable Charger
300
Over voltage from vehicle
This error is generated by the vehicle and
results in termination of the charge.
Contact Customer Service
310
Under voltage from
vehicle
This error is generated by the vehicle and
results in termination of the charge.
Contact Customer Service
320
Current deviation from
vehicle
This error is generated by the vehicle and
results in termination of the charge.
Contact Customer Service
330
High battery temperature
This error is generated by the vehicle and
results in termination of the charge.
Suspend charging for a time
340
Voltage deviation error
This error is generated by the vehicle and
results in termination of the charge.
Contact Customer Service
250
No CAN communication
Most likely the charge connector is
improperly placed.
Reinsert the charge connector and Restart
b. Communication cabling between dispenser and tower (TBD)
c. Charging a vehicle (TBD)
Power Units
240 FLA
