150kW High Power DC Charger
INSTALLATION AND USER’S MANUAL
Page
47
of
63
This document is a
Property of BTCPower Inc.
and shall not be
copied, reproduced, or used as the basis for sale or manufacture
of apparatus without written permission.
10-Dec-20
Revision
D
OPERATION
ERROR CODE
ERROR SOURCE
LEVEL
DESCRIPTION
ACTION
Normal
Any
5 Low
Charger was not able to capture shutdown reason
for good session. (unknown shutdown reason)
CCS_VEHICLE_BATTERY_TEMP_INHIBIT
Vehicle
5 Low
Vehicle battery voltage is greater than threshold
Vehicle issue
CCS_VEHICLE_SHIFT_POSITION
Vehicle
5 Low
Vehicle is not in park state
Vehicle issue
CCS_VEHICLE_CONNECTOR_LOCK_FAULT
Vehicle
5 Low
Vehicle is not able to lock connector
Vehicle issue
CCS_VEHICLE_VEHICLE_RESS_MALFUNCTION
Vehicle
5 Low
Vehicle charging system malfunction
Vehicle issue
CCS_VEHICLE_CHARGING_CURRENT_DIFFERENTIAL
Vehicle/Charger
5 Low
Vehicle issue or charger calibration
If with all vehicles, then need to check
charger calibration
CCS_VEHICLE_CHARGING_VOLTAGE_RANGE_ERROR
Vehicle/Charger
5 Low
Vehicle issue or charger calibration
If with all vehicles, then need to check
charger calibration
CCS_VEHICLE_CHARGING_SYSTEM_INCOMPATIBILITY
Vehicle
5 Low
Charger compatibility error
Vehicle issue
CCS_VEHICLE_NO_DATA_ERROR
Vehicle
5 Low
No charge parameters from vehicle
Vehicle issue
CCS_VEHICLE_CHARGER_INTERNAL_ERROR
Vehicle
5 Low
Vehicle internal error
Vehicle issue
Payment_Failed
Payment
terminal / User
5 Low
If payment gets declined by payment terminal or
server
Either Payment terminal or customer card
issue. If frequent then need send tech to
replace reader
StartTransaction_INVALID
Charger/Server
5 Low
Server rejecting transaction. Mostly it will happen in
offline sessions.
Set unavailable from server
Charger
5 Low
If port is set to unavailable by server due to known
charger/ charger port issue
STOPBUTTON_PRESSED
User
6 Info
Customer press stop button
BATTERY_FULL
Charger
6 Info
100% SOC on vehicle
User_ScreenStopButton
User
6 Info
User pressed stop button
User_PhysicalStopButton
User
6 Info
User pressed hardware stop button
Server_SoftReset
Server
6 Info
server resetting charger payment application.
Server_HardReset
Server
6 Info
Server resetting charger payment controller.
Max_SOC_Limit
Charger
6 Info
If charger have SOC limit enabled and session
shutdown due to that
MaxTime
Charger
6 Info
If Max charging time enabled and charger reach to
max limit.
Server_RemoteStop
User/server
6 Info
Charging session stop by user using mobile
application or server.
Payment_Declined
User
6 Info
User declines the payment
