The small print
Safety instructions and precautions
This product has been manufactured to comply
with international safety standards. Please read
the following safety precautions carefully.
Liquid
Keep all kinds of liquid away from this product. Don’t put
anything filled with liquid (like a vase of flowers or an oil
burning candle) on the product.
Cleaning
•
Unplug the product from the wall outlet before cleaning.
•
Use a light damp cloth (no solvents) to dust the product.
Ventilation
•
Keep the ventilation slots uncovered to allow proper
airflow into the product.
•
Don’t stand the product on soft furnishings or carpets.
•
Don’t stack other electronic equipment on top of the
product.
Warning
To avoid damaging the power cord or plug
•
Don’t modify or process the power cord or plug.
•
Don’t bend or twist the power cord.
•
Make sure you unplug the power cord by holding the plug.
•
Keep heating appliances as far away as possible from the
power cord to avoid the vinyl cover melting.
•
You should have easy access to the mains plug at all times.
To avoid electrical shock
•
Don’t open the main body of the product.
•
Don’t insert metal or flammable objects into the product.
•
Don’t touch the power plug with wet hands.
•
Unplug the product from the mains socket if there’s
severe lightning.
•
Unplug the product to install the aerial cable.
To avoid damaging your YouView box
Don’t use the product if it’s out of order. If you keep using
it when defective, you might cause serious damage. Please
contact BT if the product isn’t working properly.
To avoid damaging the hard disk drive
•
Don’t move the product or turn the power off suddenly
while the hard disk drive is running.
•
BT shall not be liable for any corruption of data on the
hard disk drive caused by carelessness or misuse.
Other information
YouView
The YouView service requires a broadband connection and
is subject to the terms of use, suitable broadband speed,
TV aerial and coverage. See
youview.com
for details.
YouView and the YouView logo are registered trade marks
of YouView TV Ltd and are used under licence.
Open source software
Your YouView box uses open source software. To find out
more, go to
bt.com/vision/opensource
.
Declaration of Conformance
Low Voltage Directive 2006/95/EC, EMC Directive
2004/108/EC and Energy-related Products Directive
2009/125/EC. This product is intended for use within
the UK. The Declaration of Conformance can be found
at
bt.com/help/tv
.
Warranty
Your YouView box is guaranteed for 12 months from the
date of purchase.
Subject to the terms listed below, the guarantee will
provide for the repair, or at BT’s or its agent’s discretion,
the option to replace the YouView box or any component
thereof (other than batteries), which is identified as faulty
or below standard, or as a result of inferior workmanship
or materials. Products over 28 days old from the date of
purchase may be replaced with a refurbished or repaired
product.
The conditions of this guarantee are:
•
The guarantee shall only apply to defects that occur
within the 12-month guarantee period.
•
Proof of purchase is required.
•
The equipment is returned to BT or its agents as instructed.
•
This guarantee doesn’t cover any faults or defects
caused by accidents, misuse, fair wear and tear, neglect,
tampering with the equipment, or any attempt at
adjustment or repair other than by approved agents.
•
This guarantee does not affect your statutory rights.
Within the 12-month guarantee period
If you have problems using the product, don’t return it
before you’ve contacted the BT Technical Helpdesk on
0800 111 4567
. In the unlikely event of a defect occurring,
please follow the Helpline’s instructions for replacement
or repair.
Outside the 12-month guarantee period
If your product needs repair after the end of the guarantee
period, the repair must meet the approval requirements
for connection to the broadband and telephone network.
We recommend that you contact the BT Technical Helpdesk
0800 111 4567
for details of BT’s approved repair agents.
Recycling
How to recycle your equipment
Your YouView box, remote control and Powerline
adapters (if you have them) are classed as electrical
or electronic equipment, so DO NOT put them in your
normal rubbish bin. It’s all part of the Waste Electrical
and Electronic Equipment (WEEE) Directive (2002/96/
EC) to recycle products in the best way – to be kinder to
the planet, get rid of dangerous things more safely and
bury less rubbish in the ground. When you don’t need the
equipment anymore, removeany batteries and dispose
of them and the product following your local authority’s
recycling processes. For more information, please contact
your local authority.
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