36
Help
If you are still experiencing difficulty, call the
Ultimate Helpline on
0845-3300042
.
Feature code does not perform the function
you would expect.
Are you in the correct programming mode i.e.
program/normal.
When in programming mode, on picking up
the telephone handset you hear an engaged
tone and are unable to program anything.
You should be using extension 11 when
programming, any other extension will give the
above symptoms.
Unable to dial an external number.
Are you dialling
9
first, is there barring on the
extension, is the external line OK?
You are not receiving any incoming calls, the
in-use LED is on but no one is using any of
the extensions.
You have the system in program mode.
