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Need some help? Call 0800 145 6789* or go to bt.com/producthelp
Help
If you have any problems setting up or using your baby monitor, see if these
common questions can help.
Why is the Parent unit beeping?
Take a look at page 12 for a list of the tones the Parent unit makes. It could be
beeping for a few different reasons.
• The link has been lost between your units. Check that the Baby unit Link indicator
is illuminated. If not, make sure the power adapter is still connected.
• The batteries are low. See page 7.
If the Parent unit still beeps after this, try switching the Baby unit off at the mains
power socket and removing the batteries for around 30 minutes. Make sure the
Parent unit is clean by wiping with a damp cloth. If this doesn’t work, call the
Helpline for advice.
Why isn’t the Link light coming on?
• Check that both units are switched on.
• Check the batteries in the Parent unit are installed properly and charged.
• Check that the mains power is plugged in and switched on at the Baby unit.
• Check that the units are within range of each other.
