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Away from home

You can also enjoy the freedom provided by wireless connections when you’re 
away from home. Your BT Total Broadband package includes membership to the 
BT FON Wi-Fi Community

*

. Once you join, you can:

have inclusive Wi-Fi internet access in hundreds of thousands of locations
around the world

be part of a creating the world’s largest Wi-Fi community

To join at no extra cost, or simply find out more about the BT FON Wi-Fi
Community, go to 

www.bt.com/setup/btfon

*Opt-in required. Wireless-enabled equipment required. Conditions apply.

Common questions about wireless

What do I need to use wireless?

Your computer needs to be using a wireless adapter or have built-in 
wireless functionality. The wireless adapter should be ‘Wi-Fi,’ 802.11b or 
802.11g compatible. 

How can I tell if my computer has built-in wireless?

If you’re using a laptop purchased within the last year or two, this may have
wireless built in. Check the documentation supplied with the computer.

Where can I buy a wireless adapter?

These are available at 

www.bt.com/shop and most computer shops. Check your

computer manual to make sure the type of adapter you plan to purchase is
compatible with your computer.  

Where can I get help with my computer’s wireless?

Please see your computer or wireless adapter manual. For help with setting up 
a wireless connection to your Hub, see option C on page 13.

BT Home IT Support: one-to-one help from IT professionals 

Need help setting up your wireless broadband securely? Struggling with 
your printer? Want to upload photos online but don’t know how? BT Home 
IT Support advisors can offer you straightforward, jargon-free help on a wide
range of IT issues over the phone

1

or in person.

2

To find out more, call 

0800 876 6542 or go to www.bt.com/homeitsupport

1. £9.99 per month with minimum 3-month subscription or £25 one-off fee for a single call. Some technical

queries may not be resolvable. Fair usage policy applies. Exclusions, terms and conditions apply. 

2. Engineer visits: costs start from £50. 

Managing your accounts

To view and pay BT bills, choose paper-free billing, review your profile, change your
account password and postal address, go to 

www.bt.com/setup/manage

Using wireless at home or when away

You can use wireless (Wi-Fi) to connect your computer to the internet (and devices
such as printers) using radio signals rather than cables.

At home 

Using wireless instead of cables in your home gives you greater flexibility in choosing
where to position your Hub, computer and related devices such as a printer or
internet-connected telephone. Such devices can even be in different rooms –
very handy, especially if you’ve more than one computer or phone in your home. 

The BT Home Hub has a built-in wireless adapter that sends the broadband signal
through the air. The signal can then be received by a computer with built-in wireless
or a fitted wireless adapter. Security codes are used when setting up the wireless
connection to make sure only computers that you allow can connect to your Hub. 

Find out more about using wireless at home at 

www.bt.com/setup/homewireless

To connect to your Hub using wireless, see option C on page 13.

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Содержание Business Total Broadband

Страница 1: ...es faxes and digital TV boxes e g Sky These devices need to use a filter to prevent interference with your broadband service 2 BT Home Hub BT Home Hub Wireless Settings You will need these details to set up a wireless connection to your BT Home Hub Wireless Network Name BTHomeHUB D311 Wireless Key abcDef1234 Please note You may not need to use all these items when setting up BT Total Broadband USB...

Страница 2: ...rey ends connect your Hub to an ADSL filter and then connect the power supply 3 Raise your Hub s aerial and wait for the Broadband light to glow green other lights may be on 4 Insert the CD into your computer to continue set up 5 ...

Страница 3: ......

Страница 4: ...tall 1 e Hub please follow your handy one page et contains more detailed set up and service troubleshooting 3 ick Start how to install your Hub connect your ne using the CD features 11 eparately changing Hub settings and information 21 d tips on using your BT Total Broadband service d out more 29 if you need it Plus connection troubleshooting for you to record your account details ...

Страница 5: ...Set up Set up ...

Страница 6: ...assword These details ter or email If you don t have these please call us on dband Talk you may also need its phone number and have these you can activate the service later ged at up to 4 pence per minute A Call Set Up fee of 3 pence per call applies to calls nd other providers costs may vary See www bt com pricing for details on will help you decide where to put your Hub wer outlet and phone sock...

Страница 7: ...looks like this r bler to connect more than one phone to a single socket you ilter but please make sure that it s fitted as shown below rs filters at www bt com shop and most computer shops or 800 150 oadband even if all devices don t yet have an ADSL filter any device without an ADSL filter from its phone socket e device once you ve an ADSL filter for it ...

Страница 8: ...green se with your broadband service This will take a few minutes um BT Hom e Hub glowing green after a few minutes please wait a little longer in some bear in mind that your broadband service may not be activated until 8pm help and information please see connection troubleshooting on page 31 ...

Страница 9: ...11 Advanced Advanced ...

Страница 10: ...n the Device Manager tab Click on the sign next Select Thomson ST Remote NDIS Device Click Remove to connect using a wireless connection already connected to your Hub using a USB or Ethernet able r close to the Hub for a good wireless signal dy install your wireless adapter in your computer using cturer s instructions If you re using a laptop with built in ss on by either using a wireless switch i...

Страница 11: ...already glowing green go to step 5 below your BT Broadband Talk phone number and password ails in your order confirmation email or letter wser and type www bt com bbv into the address bar and he on screen instructions your Hub will glow green when your BT Broadband Talk e using a BT Hub Phone please follow the instructions he internet please restart your computer and try option C on n t connect pl...

Страница 12: ... of your Hub utton ess association mode Press and hold this button until s lights flash orange This button is used to connect ur Hub Please refer to the BT Hub Phone userguide for on s factory setting set to Defaults button on the side of your Hub utton for 2 3 seconds until your Hub lights ait for the Hub s Broadband light to glow e several minutes your Hub means you have to activate your vice ag...

Страница 13: ...line game you may need to use your Hub Manager to set tion sharing on your Hub This allows inbound traffic on a uted to your games console To find out more click on Help u can find out how to access your Hub Manager on page 17 ms se the BT Home Hub to get the most out of your BT Total wever if you re going to be using another type of modem w its set up instructions following information rname broa...

Страница 14: ...Learn about Learn about ...

Страница 15: ...hone oadband Talk doesn t currently support number portability enquiries for disabled customers ice go to www bt com broadbandtalk help or 02 excluding Channel Islands Other exclusions apply Pence per minute ur Redial before one hour to avoid call charges Quality of reception may not tions apply e g 999 calls Limited emergency location information stored wer failure Abuse policy applies Touchtone ...

Страница 16: ...w bt com setup vision oftware u to access key services such as your BT Yahoo Browser Yahoo Messenger Download it at bt software yahoo com t available to Mac OS users The BT Yahoo Browser isn t available to Vista OS users eatures orials please go to btyahoo com tutorials aring your photos and files online tal Vault with your BT Total Broadband service This means are your precious photos and files o...

Страница 17: ...ired Conditions apply s about wireless wireless o be using a wireless adapter or have built in The wireless adapter should be Wi Fi 802 11b or mputer has built in wireless purchased within the last year or two this may have the documentation supplied with the computer less adapter www bt com shop and most computer shops Check your make sure the type of adapter you plan to purchase is computer with...

Страница 18: ...29 Help Help ...

Страница 19: ...31 eshooting the internet follow this lights guide hing orange hing orange en ...

Страница 20: ...y en turn it on again nutes until the Broadband light glows green ht is still red try resetting the Hub s default settings ht is still red please contact us see page 30 roadband customer a red Broadband light on your Hub could mean your word aren t configured correctly in Hub Manager Check the instructions ce Provider for more details ff 8pm on your broadband activation day If not please wait our ...

Страница 21: ... on page 12 Or call us on 0845 600 7030 arged at up to 4 pence per minute A Call Set Up fee of 3 pence per call applies Mobiles and other providers costs may vary See www bt com pricing for details sername and password t to you by email or letter when you ordered the service please contact us see page 30 ut can t remember your password you can reset your hoo com and click Forgot password on the si...

Страница 22: ...etwork and Sharing Centre then Manage network connections 2 Right click the icon for the network adapter you use to connect to your Hub 3 Click Properties 4 Select TCP IP 5 Click Properties 6 Select Obtain an IP address automatically 7 Click OK twice Apple Mac OS X 1 Go to the Apple menu or the dock open System Preferences then click Network 2 Select TCP IP 3 In Show Connect via select the adapter...

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Страница 24: ......

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