Help
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
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Buzzing noise on my phone or on other electrical equipment nearby
• Sometimes other electrical equipment can interfere with your BT6610 if it’s
placed too close. We recommend that you place your BT6610 at least one metre
away from electrical appliances or metal obstructions to avoid any risk
of interference.
Customer Helpline
If you’re still having problems, call us on 0800 145 6789* or go to
bt.com/producthelp
General sales enquiries
• BT Residential lines – call 150. BT Business lines – call 152.
• For non BT line customers, call 0800 800 150 (residential) or 0800 800 152
(business).
• Additional handsets available to purchase from the Helpdesk on 0800 145 6789*.
Billing enquiries
Please see the phone number shown on your BT bill.
Possible problems with text messaging
Text messages cannot be sent
• The base station power supply or telephone line cord might not be
properly connected.
• Check that the base station power supply is plugged into the mains socket and
switched on and that the telephone is plugged into the telephone wall socket.
