Home > Troubleshooting
Troubleshooting
Use this section to resolve typical problems you may encounter when using your Brother machine. You can
correct most problems yourself.
IMPORTANT
For technical help, you must call Brother customer service or your local Brother dealer.
Using non-Brother supplies may affect the print quality, hardware performance, and machine reliability.
If you need additional help, go to the Brother Solutions Center at
.
First, check the following:
•
The machine's power cord is connected correctly and the machine's power is on. See the
Quick Setup Guide
.
•
All of the protective materials have been removed. See the
Quick Setup Guide
.
•
Paper is loaded correctly in the paper tray.
•
The interface cables are securely connected to the machine and the computer, or the wireless connection is
set up on both the machine and your computer.
•
Error and maintenance messages
If you did not solve the problem with the checks, identify the problem and then see
Related Information
.
Related Information
•
Error and Maintenance Messages
•
Error Messages When Using the Brother Web Connect Feature
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Страница 17: ...Related Information Introduction to Your Brother Machine 12 ...
Страница 21: ...5 Press Med 6 Press Related Information Introduction to Your Brother Machine 16 ...
Страница 23: ...Related Information Introduction to Your Brother Machine Uninstall the Brother Software and Drivers Windows 18 ...
Страница 25: ...Home Paper Handling Paper Handling Load Paper Paper Settings Unprintable Area Using Special Paper 20 ...
Страница 47: ...Related Information Print from Your Computer Windows Print Settings Windows 42 ...
Страница 70: ...Related Information Print from Your Computer Macintosh Printing Problems Calibrate Colour Output 65 ...
Страница 107: ... Configure Your Wi Fi Direct Network Manually 102 ...
Страница 111: ...Related Information Configure Your Wi Fi Direct Network Wi Fi Direct Network Configuration Overview 106 ...
Страница 128: ...Home Security Security Lock the Machine Settings Network Security Features 123 ...
Страница 197: ...Related Information Configure an IPsec Template Using Web Based Management 192 ...
Страница 227: ...Related Information Set Up Brother Web Connect 222 ...
Страница 233: ...Related Information Set Up Brother Web Connect Apply for Brother Web Connect Access 228 ...
Страница 245: ...Home Mobile Web Connect AirPrint AirPrint AirPrint Overview Before Using AirPrint Print Using AirPrint 240 ...
Страница 274: ...Related Information Paper Jams 269 ...
Страница 284: ... Clean the Paper Pick up Rollers Load and Print Using the Multi purpose Tray MP Tray 279 ...
Страница 290: ... Replace the Drum Unit Clean the Drum Unit Replace the Belt Unit 285 ...
Страница 305: ...1 For Windows Server 2012 Hardware and Sound Related Information Troubleshooting 300 ...
Страница 307: ...Home Troubleshooting Reset Functions Reset Functions Machine Reset Network Reset Factory Reset 302 ...
Страница 332: ...11 Press to turn the machine on Related Information Clean the Machine 327 ...