Troubleshooting
59
6
Error messages in the Status Monitor
6
The
Status Monitor
will report problems with the printer. Take the corrective actions listed in the following
table for the error message that the
Status Monitor
reports.
The default setting for the
Status Monitor
is on. If you would like to turn the
Status Monitor
off, you can
change the setting of the
Status Monitor
in the
Device Options
of the
Advanced
tab. See
Error message
Action
Cover is Open
Close the front cover of the printer.
Back Cover is open
Close the back cover of the printer.
Memory Full
Press the
Go
button to print the data remaining in the printer. Cancel the print job
if you want to delete the data remaining in the printer, see
Reduce the print resolution or reduce the complexity of your document.
Print Overrun
Press the
Go
button to print the data left in the printer. Cancel the print job if you
want to delete the data remaining in the printer, see
If this does not clear the error, reduce the complexity of your document or reduce
the print resolution.
Set page protection to
AUTO
by using the supplied Windows
®
driver or Remote
Printer Console program.
No Paper Fed Tray 1
No Paper Fed Manual slot
The paper tray may be out of paper or not properly installed. If it is empty, put a
new stack of paper in the paper tray and then press the
Go
button.
If there is paper in the paper tray, make sure it is straight. If the paper is curled,
straighten it before printing. Sometimes it is helpful to remove the paper, turn the
stack over and put it back in the paper tray.
Reduce the amount of paper in the paper tray, and then try again.
Make sure you use paper that meets Brother’s recommended paper
specifications. See
Paper Jam Tray 1
Paper Jam Inside
Paper Jam Rear
Take out the jammed paper from the indicated area. See
Toner Life End
Toner Low
Purchase a new toner cartridge and have it ready for when the Toner Life End
status is indicated.
Cartridge Position Error
Take out the toner cartridge and put it back into the printer again.
Drum Life End Soon
The drum is near the end of it's life. Purchase a new drum unit to replace the
current one. See
Drum Error
on page 56. If your LED's still shows the same
error indication after you have cleaned the corona wire, replace the drum unit with
a new one. See
Service Call
Check the LED indication to identify the error. See