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What to do when...

TROUBLESHOOTING

What to do when...

Problem

Solution

The screen ’locks’, or

the P-touch does not

respond normally.

Refer to “Resetting the P-touch” on page 44 and reset the

internal memory to the initial settings. If resetting the P-touch

does not solve the problem, disconnect the AC adapter and

remove the batteries for more than 10 minutes.

The display remains

blank after turning on

the power.

Check that the batteries are correctly installed and that the

AC adapter designed exclusively for your P-touch (provided) is

correctly connected. Check that the rechargeable Li-ion battery

is fully charged.

The LCD messages are

displayed in a foreign

language.

Refer to “Setting Language and Unit” on page 25 to select your

desired language.

The label is not printed

after pressing the Print

key.

• Check that text has been entered and that the tape cassette is

installed correctly with sufficient tape remaining.

• If the tape is bent, cut off the bent section and thread the tape

through the tape exit slot.

• If the tape is jammed, remove the tape cassette and then pull

out the jammed tape and cut it. Check that the end of the tape

passes through the tape guide before reinstalling the tape

cassette.

The label is not printed

correctly.

• Remove the tape cassette and reinstall it, pressing it firmly until

it clicks into place.

• If the print head is dirty, clean it with a cotton swab or optional

print head cleaning cassette (TZe-CL4).

The ink ribbon is

separated from the

ink roller.

If the ink ribbon is broken, replace the

tape cassette. If not, leave the tape

uncut and remove the tape cassette,

then wind the loose ink ribbon onto the

spool as shown in the figure.

The P-touch stops

while printing a label.

• Replace the tape cassette if striped tape is visible, as this

indicates that you have reached the end of the tape.

• Replace all batteries or connect the AC adapter directly to the

P-touch.

Label files saved

previously are now

empty.

All files stored in the internal memory are deleted if the batteries

are weak or the AC adapter was disconnected.

A tape jam which

cannot be cleared

keeps occuring.

Please contact Brother customer service.

Spool

Содержание E300

Страница 1: ... future reference Visit us at http solutions brother com where you can get product support and answers to frequently asked questions FAQs INTRODUCTION GETTINGSTARTED EDITINGALABEL LABELPRINTING USINGTHEFILEMEMORY TROUBLESHOOTING APPENDIX INDEX RESETTING MAINTAINING YOURP TOUCH USER S GUIDE P touch E300 ...

Страница 2: ...l may not reflect the updated features Therefore you may find the new firmware and the contents in this manual are different Any trade names and product names of companies appearing on Brother products related documents and any other materials are all trademarks or registered trademarks of those respective companies Declaration of Conformity Europe Only We Brother Industries Ltd 15 1 Naeshiro cho ...

Страница 3: ...23 Feed function 23 LCD Display 24 LCD Contrast 24 Backlight 24 Setting Language and Unit 25 Language 25 Unit 25 EDITING A LABEL 26 Selecting a Labelling Application Type 26 GENERAL 26 FACEPLATE 26 CABLE WRAP 27 CABLE FLAG 27 PATCH PANEL 28 PUNCH DOWN BLOCK 28 Creating a Bar Code Label 28 Setting Bar Code Parameters and Entering Bar Code Data 29 Editing and Deleting a Bar Code 29 Entering a Serial...

Страница 4: ... Printing Multiple Copies 41 Attaching Labels 41 USING THE FILE MEMORY 42 Storing a Label into Memory 42 Opening a Stored Label File 42 Printing a Stored Label File 43 Deleting a Stored Label File 43 RESETTING MAINTAINING YOUR P TOUCH 44 Resetting the P touch 44 Resetting the data to factory settings 44 Maintenance 45 Cleaning the Unit 45 Cleaning the Print Head 45 Cleaning the Tape Cutter 45 TROU...

Страница 5: ...uctions will result in death or serious injuries WARNING Indicates a potentially hazardous situation which if not avoided could result in death or serious injuries CAUTION Indicates a potentially hazardous situation which if not avoided may result in minor or moderate injuries Action NOT allowed DO NOT disassemble the product DO NOT splash the product with or immerse the product in water DO NOT to...

Страница 6: ...en charging the rechargeable battery use only a battery charger designed specifically for the rechargeable battery DO NOT allow wires or other metal objects to come into contact with the terminals of the rechargeable battery DO NOT carry or store the rechargeable battery with metal objects such as necklaces or hairpins This could cause an electrical short and lead metal objects such as wires neckl...

Страница 7: ...argeable battery or lead to an electrical short If the labelling system can only be used for a short period of time even though the rechargeable battery is fully charged the rechargeable battery may have reached the end of its service life Replace the rechargeable battery with a new one When removing and replacing the rechargeable battery cover the terminals of the old rechargeable battery with ta...

Страница 8: ... a metallic substance or any other foreign object enters the P touch disconnect the AC adapter and remove the batteries and contact Brother customer service Alkaline batteries Ni MH rechargeable batteries Follow these guidelines to avoid liquid leakage heat rupture of the battery and cause personal injury DO NOT throw into fire heat up short circuit recharge or disassemble the battery DO NOT allow...

Страница 9: ...cident or damage resulting from not using the specified AC adapter and adapter cord DO NOT connect the AC adapter or adapter cord to other products DO NOT touch the AC adapter and the P touch during a thunderstorm There may be a remote risk of electric shock from lightning when the labelling system is used during a thunderstorm DO NOT touch the AC adapter or power plug with wet hands DO NOT use th...

Страница 10: ...them correctly When using Ni MH rechargeable batteries charge the batteries before using them with the appropriate specialised battery charger DO NOT disassemble or modify the batteries DO NOT expose the batteries to heat or dispose of the batteries in a fire AC Adapter If you do not intend on using the P touch for an extended period of time disconnect the AC adapter from the power outlet When dis...

Страница 11: ...ch and plug it into an outlet with the specified voltage Failure to do so could result in damage or failure of the P touch DO NOT use the P touch in places with moisture or high humidity such as bathrooms DO NOT allow the P touch to get wet for example by handling it with wet hands or spilling beverages onto them DO NOT disassemble or modify the P touch If you notice heat an abnormal odour discolo...

Страница 12: ...ction of the labelling system or a soft wipe e g a cotton swab when cleaning the print head see Cleaning the Unit on page 45 DO NOT clean any part of the labelling system with alcohol or other organic solvents Only use a soft dry cloth DO NOT place the P touch in direct sunlight near heaters or other hot appliances or in any location exposed to extremely high or low temperatures high humidity or d...

Страница 13: ... use some print frame or font settings when using Heat Shrink Tube The P touch is not equipped with a charging feature for Ni MH rechargeable batteries The printed label may differ from the image that appears on the LCD Note that Brother Industries Ltd does not assume responsibility for any damage or injury arising from the failure to follow the precautions listed in this manual We strongly recomm...

Страница 14: ...n to entering text the P touch has a large range of formatting options Create labels like these Entering and Editing text Entering Symbols Entering Accented Characters Selecting a Labelling Application Type Setting Cut Options P 33 P 34 P 36 P 26 P 38 3 Before printing you can check the layout of your label using the preview function Create labels like these Printing a label P 40 ...

Страница 15: ...7 8 9 z GETTING STARTED GETTING STARTED Check that the package contains the following before using your P touch Unpacking Your P touch E300 P touch AC adapter The plug may differ by countries Li ion Battery Strap Tape Cassette User s Guide ...

Страница 16: ...play is covered with a protective sheet to prevent damage Remove this sheet before using the P touch Keyboard Tape cutter lever LCD display Tape cassette compartment Tape cutter Print head Tape exit slot Release lever Cover latch AC adapter connector Rear cover Battery compartment Tape viewer LED lamp ...

Страница 17: ...e 8 Return mark Indicates the end of a line of text 9 Battery Level Indicates remaining battery level It displays only when using Li ion battery 10 Caps mode Indicates that Caps mode is on 11 14 Style guidance Indicates the current font 11 character size 12 character style 13 and frame 14 settings 15 Tape length Indicates the tape length for the text entered 16 Cursor selection Use the and keys to...

Страница 18: ...abelling Application Type Selects the labelling application type The feature that is displayed above the button is enabled when used in combination with the Shift key 7 Bar Code Opens Bar Code Setup screen 8 Serialize You can print serialized numbers on the labels You can serialize any 2 numbers when used in combination with the Shift key 9 Menu Enables operating preferences Language Adjustment et...

Страница 19: ...he cursor 16 Shift Use this key in combination with the letter and number keys to type uppercase letters or the symbols indicated on the number keys 17 Caps Turns Caps mode on and off 18 Accent Use this to select and enter an accented character 19 Space Enters a blank space Returns a setting to the default value 20 Symbol Use this to select and enter a symbol from a list of available symbols 21 En...

Страница 20: ... Rechargeable Li ion Battery Open the rear cover by pressing the cover latch Power Supply 1 2 Turn the P touch off before disconnecting the AC adapter Do not pull or bend the AC adapter cord When power is disconnected for more than two minutes all text and format settings will be cleared Any text files stored in the memory will also be cleared To safeguard and backup the labelling system s memory ...

Страница 21: ...ext to the adapter connector turns on during charging it goes off when the rechargeable Li ion battery is fully charged The battery level indicator on the display will fill three bars Stopping Rechargeable Li ion Battery Charging To stop the rechargeable Li ion battery from charging disconnect the AC adapter cord 2 3 Before using the rechargeable Li ion battery use the following procedure to charg...

Страница 22: ...talled and charging may accelerate the battery s deterioration If using the labelling system when the rechargeable Li ion battery is installed disconnect the AC adapter If the labelling system will not be used for longer than one month remove the rechargeable Li ion battery from the labelling system when its charge is 50 or less and then store the battery in a cool place away from direct sunlight ...

Страница 23: ...ry compartment Users of alkaline batteries 23 Users of Ni MH rechargeable batteries Attach the rear cover by inserting the three hooks at the bottom into the slots on the labelling system then pushing down firmly until it snaps into place Make sure that the power is turned off when replacing batteries 1 Always replace all six batteries at the same time using brand new ones Always replace all six b...

Страница 24: ... off open the rear cover If there is already a tape cassette in the labelling system remove it by pulling it straight up Insert the tape cassette into the tape compartment with the end of the tape facing the labelling system s tape exit slot and press firmly until you hear a click Close the rear cover Inserting a Tape Cassette If the new tape cassette has a cardboard stopper be sure to remove the ...

Страница 25: ...nd using Extra Strength Adhesive Tape Although the instruction sheet included with the Extra Strength Adhesive Tape cassette recommends cutting the tape with scissors the tape cutter that this P touch is equipped with is able to cut Extra Strength Adhesive Tape Turning Power On Off Your P touch has a power saving feature which automatically turns itself off under certain operating conditions if no...

Страница 26: ...etting either to ON or OFF The display is easier to see with the backlight ON The default setting is ON Press the Menu key to display the Setup menu select Backlight using the or key and then press the OK or Enter key Select ON or OFF using the or key Press the OK or Enter key LCD Display 1 2 3 Press the Escape key to return to the previous step Pressing the Space key on the contrast setting scree...

Страница 27: ...vatski Italiano Magyar Nederlands Norsk Polski Português Português Brasil Română Slovenski Slovenský Suomi Svenska or Türkçe Press the OK or Enter key Unit Press the Menu key to display the Setup menu select Unit using the or key and then press the OK or Enter key Select a unit for dimensions shown on the LCD display by using the or key Either mm or inch can be selected Press the OK or Enter key S...

Страница 28: ... page 27 3 PATCH PANEL Prints labels for a row of ports on a patch panel See page 28 Shift 3 PUNCH DOWN BLOCK Prints punch down block 2 line labels See page 28 When you change or reset a labelling application type the text typed in is automatically used in the new labelling application type except in the following cases Changing from PUNCH DOWN BLOCK is set to Horizontal or Backbone with sequenced...

Страница 29: ...nds of the label stick together to form a flag The text on flag labels is printed on both ends of the label leaving a blank space in the middle that wraps around the cable In this mode you can specify Layout Flag Length Cable Diameter and Orientation Layout AA AA The same text is printed on each block AA BB Two different texts are printed on each block Flag Length 30mm 15 200mm Cable Diameter 6mm ...

Страница 30: ...l Backbone Start Value 1 99999 Using the Bar Code function you can create labels with one dimensional bar codes for use with asset control tags serial number labels and even POS and stock control systems Selectable Bar Codes are listed in the Appendix See page 53 Block length Block length Block length When Blank is selected in Block Type Sequence Type is set to None When None is selected in Sequen...

Страница 31: ... bar code data Press the OK or Enter key to insert the bar code in the label The bar code is displayed on the text entry screen Editing and Deleting a Bar Code To edit bar code parameters and bar code data position the cursor beneath the bar code mark on the data entry screen and then open the Bar Code Setup screen Refer to Setting Bar Code Parameters and Entering Bar Code Data on page 29 To delet...

Страница 32: ...ialize key and the screen to specify the range is displayed Use the or keys to position the cursor under the first character Then position the cursor under the last character to be incremented Press OK or Enter key Example Select A and OK Select Increment and Count by using the or key and set the value by using the or key Example When you want to increase the number by one four times set Increment...

Страница 33: ...OK or Enter key twice Example Select 1 Select Increment and Count by using the or key and set the value by using the or key Example When you want to increase the number by one four times set Increment 1 Count 4 Press the OK or Enter key to display the screen that you set Example 1 1 2 3 You cannot select the first character s as it is greyed out 1 4 When you press the Shift key and then press the ...

Страница 34: ...t the second number that you want to increase by using the or key and press the OK or Enter key twice Example Select A of A01 Select Increment and Count by using the or key and set the value by using the or key Example When you want to increase the number by one twice set Increment 1 Count 2 Press the OK or Enter key to display the screen that you set Example 1 1 2 3 You cannot select the first ch...

Страница 35: ...ginning or end of the current line press the Shift key and then press the or key To move the cursor to the beginning of previous or next block press the Shift key and then press the or key Press the Escape key to return to the previous step Serialize mode can be also applied to bar code A bar code is counted as a character Any symbols or other non alphanumeric characters in the auto numbering sequ...

Страница 36: ...elete all text and format settings Press the OK or Enter key All text is deleted All format settings are also deleted if Text Format was selected In addition to the symbols available on the keyboard there are various symbols including international and extended ASCII characters available with the symbol function To enter a symbol use the Symbol function see below Alternatively press the Shift key ...

Страница 37: ...r key to display the Symbol History screen and then select On to create your personal category by using the or key Press the OK or Enter key to apply the setting The screen returns to the text entry screen Enter the symbol you wish to add to your History Press the Symbol key The History appears including the symbol entered in step 4 2 3 When selecting symbols Press the Shift key and Symbol key to ...

Страница 38: ...are displayed Select an attribute using the or key and then set a value for that attribute using the or key Press the OK or Enter key to apply the settings Entering Accented Characters 1 Caps mode can be used with the Accent function 2 3 The order of accented characters displayed will differ depending on the selected LCD language 4 Press the Escape key to return to the previous step Refer to the A...

Страница 39: ...is displayed Select the style using the or key Press the OK or Enter key to apply the setting You can select the frame of the label by using the Style key Selectable Frames are listed in the Appendix See page 53 Press the Style key The current settings are displayed Select an attribute using the or key and then set a value for that attribute using the or key Select an attribute using the or key an...

Страница 40: ...T applied if you do not press the OK or Enter key Press the Escape key to return to the previous step Refer to the Tape Cutting table for a list of all available settings Setting Description Example Large Margin Each label is printed leaving a margin of 24 mm on each end Small Margin A margin of 23 mm is fed before printing each label The printed label has a margin of 4 mm before and after the tex...

Страница 41: ...hen using Heat Shrink Tube set labelling application type to Cable Wrap and select Heat shrink Tube In this case cut option if fixed to No Cut After printing remove the Heat shrink Tube cassette from the labelling system and use scissors to cut the tape After printing remove the Fabric Iron On tape cassette from the labelling system and use scissors to cut the tape Small Margin Chain Large Margin ...

Страница 42: ...y screen To scroll the preview to the left or right end press the Shift key and then press the or key To print the label directly from the preview screen press the Print key or open the print options screen and select a print option Refer to Printing a Label below for details The print preview is a generated image of the label and may differ from the actual label when printed Printing a Label Do n...

Страница 43: ...e Escape key to return to the previous step The figures shown on the screen during printing indicate the count number of copies set Pressing the Space key when setting the number of copies resets the value to 1 the default When the message Cut Tape or Press Enter to Continue is displayed select one For details see Selecting how tape is fed and cut on page 39 Attaching Labels 1 2 3 The backing of s...

Страница 44: ...File key to display the File screen Select Open using the or key Press the OK or Enter key The file number of a stored label is displayed The label text is also displayed to identify the label Select a file number using the or key and then press the OK or Enter key to open the selected file The file is opened and displayed on the text entry screen When the file memory is full each time you save a ...

Страница 45: ...nter key The file number of a stored label is displayed The label text is also displayed to identify the label Select a file number using the or key and then press the OK or Enter key The message Delete is displayed Press the OK or Enter key to delete the file The file is deleted and the screen returns to the text entry screen Printing a Stored Label File 1 2 3 4 If you select Range specify the fi...

Страница 46: ... data to factory settings Turn off the labelling system Press and hold down the Shift and R keys While holding down the Shift and R keys press the Power key once and then release the Shift and R keys Resetting the P touch Release the Power key before releasing the other key All text format settings option settings and stored label files are cleared when you reset the P touch Language and unit sett...

Страница 47: ...Tape Cutter Tape adhesive can build up on the cutter blade after repeated use taking the edge off the blade which may result in the tape jamming in the cutter Maintenance Always remove the batteries and disconnect the AC adapter before cleaning the P touch Do not use paint thinner benzene alcohol or any other organic solvent These may deform the case or damage the appearance of your P touch Do not...

Страница 48: ...d the tape through the tape exit slot If the tape is jammed remove the tape cassette and then pull out the jammed tape and cut it Check that the end of the tape passes through the tape guide before reinstalling the tape cassette The label is not printed correctly Remove the tape cassette and reinstall it pressing it firmly until it clicks into place If the print head is dirty clean it with a cotto...

Страница 49: ...en you try to print or preview a label Enter data before continuing Incorrect Value The value entered for setting the tape length Enter a valid value for the setting Line Limit Max 5 Lines There are already five lines of text when you press the Enter key Limit the number of lines to five Tape Width Limit Max 3 Lines There are more than three lines of text when you press the Print or Preview key wh...

Страница 50: ...ible with this machine Installed tape is incompatible with this labelling system Use compatible tape System Error XX Please contact Brother customer service Select Other Cut Option The tape length set using the tape length setting is shorter than the total length of the left and right margins applied for the Large Margin cutting option You have to select a different cutting option Line Limit Max 1...

Страница 51: ...nes 6 mm tape 1 2 lines 3 5 mm tape 1 line Cut option Large Margin Small Margin Chain No cut Memory Memory buffer size Maximum 2400 characters File storage Maximum 50 files Power Supply Power supply Six AA alkaline batteries LR6 2 Six AA Ni MH rechargeable batteries HR6 2 3 Li ion Battery BA E001 AC adapter AD E001 Auto Power off Battery 5 min AC adapter 5 min Size Dimensions Approx 134 mm W x 221...

Страница 52: ...bols Punctuation Datacom Audio Visual Electrical Arrows Safety Prohibited Brackets Mathematics Greek Super subscript Bullets Currency Misc The symbols shown in the table may look slightly different on the labelling system LCD and when printed ...

Страница 53: ...haracter Accented Characters Character Accented Characters a n A N c o C O d r D R e s E S g t G T i u I U k y K Y l z L Z Character Attribute Attribute Value Result Value Result Font LGO Letter Gothic ATL Atlanta HEL Helsinki ADM Adams BRU Brussels SOF Sofia LA Los Angeles ...

Страница 54: ...adow SLD Solid I SLD Italic Solid Line Off UND Underline STR Strikeout Align Alignment Left Right Center Just Justify The actual printed font size depends on the tape width number of characters and number of input lines Once characters reach a minimum size the selected font will default to a custom font which is based on the Helsinki style This allows labels to print using the smallest text possib...

Страница 55: ...ange 25 300 mm When Auto is selected the length of the label is automatically adjusted based on the amount of text entered Bar Codes Attribute Value Protocol CODE39 CODE128 EAN 8 EAN 13 GS1 128 UCC EAN 128 UPC A UPC E I 2 5 ITF CODABAR Width Small Large Under characters printed below bar code On Off C Digit check digit Off On only available for the CODE39 I 2 5 and CODABAR protocols ...

Страница 56: ...E128 GS1 128 UCC EAN 128 Special Character Special Character SPACE Special Character Special Character Special Character SPACE DC3 DC4 NAK SYN NUL ETB CAN SOH EM STX SUB ETX ESC EOT ENQ FS ACK BEL GS BS HT RS LF VT US FF DEL CR FNC3 SO FNC2 SI FNC4 DLE FNC1 DC1 DC2 ...

Страница 57: ...or keys 33 D Deleting Text and formatting 34 Text only 34 E Entering Text 33 F Formatting Character attributes 36 Frames 37 K Keyboard 16 L Line 36 Line number 15 N New line 33 P Power Supply 18 R Return mark 15 S Size 36 Specifications 49 Style 36 Symbols 34 T Tape cassettes 22 Tape length 15 Text Entering and editing 33 Lines 33 W Width 36 ...

Страница 58: ......

Страница 59: ......

Страница 60: ...Printed in China LAC025001 ...

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