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Hollow print
Make sure that you use paper that meets our specifications.
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Acceptable paper and other print media
Choose
Thick Paper
mode in the printer driver, choose
Thick
in the
machine’s
Tray Setting
menu or use thinner paper than you are
currently using.
uu
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Software User's Guide:
Printing
(for Windows
®
)
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Software User's Guide:
Printing and Faxing
(for Macintosh)
Check the machine’s environment. Conditions such as high humidity
can cause hollow print.
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Product Safety Guide:
Choose a safe location for your product
The drum unit may be damaged. Put in a new drum unit.
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All black
Clean the corona wire inside the drum unit by sliding the green tab.
Be sure to return the green tab to the home position (
a
).
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The drum unit may be damaged. Put in a new drum unit.
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White lines across the page
Make sure that you use paper that meets our specifications. A rough
surfaced paper or thick print media can cause this problem.
See
Acceptable paper and other print media
Make sure that you choose the appropriate media type in the printer
driver or in the machine’s
Tray Setting
menu.
uu
uu
Software User's Guide:
Printing
(for Windows
®
)
uu
Software User's Guide:
Printing and Faxing
(for Macintosh)
The problem may disappear by itself. Print multiple pages to clear this
problem, especially if the machine has not been used for a long time.
The drum unit may be damaged. Put in a new drum unit.
Examples of poor print
quality
Recommendation
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A B C D
a b c d e
0 1 2 3 4
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