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11. WARRANTY
This ventilation unit is a high quality product, built and packaged with care. The manufacturer warrants to the original purchaser of its
product, that such products will be free from defects for the period stated below, from date of original purchase. For all units, the warranty
covers parts only against any operational defect. This 5-year warranty is subject to performance of the core maintenance according
recommendations in this manual. The heat recovery core (HRV) has a limited lifetime warranty, and the energy recovery core (ERV) has
a 5-year warranty. If any defect should occur, we urge you to read the user guide carefully. If the problem persists, observe the following
rules:
RULES TO FOLLOW
If the unit is defective, contact your ventilation contractor (see address on your manual’s cover page). The contractor will determine with
you the reason for the defect, and if needed, do the replacement or repair. If ever it is impossible to reach your ventilation contractor, call
1-800-558-1711 (in North America); the personnel will be pleased to give you the phone number of a distributor or a service center near
you.
REPLACEMENT PARTS AND REPAIR
In order to ensure your ventilation unit remains in good working condition, you must use the Broan genuine replacement parts only. The
Broan genuine replacement parts are specially designed for each unit and are manufactured to comply with all the applicable certification
standards and maintain a high standard of safety. Any third party replacement part used may cause serious damage and drastically reduce
the performance level of your unit, which will result in premature failing. Broan also recommends that you contact a service depot certified
by the manufacturerfor all replacement parts and repair.
BILL OF PURCHASE
No replacement or repair covered by the warranty will be carried out unless the unit is accompanied by a copy of the original bill of
purchase. Please retain your original.
MISCELLANEOUS COSTS
In each case, the labor and shipping costs for the removal of a defective part and/or installation of a compliant part will not be covered
by the manufacturer.
CONDITIONS AND LIMITATIONS
These units are created for
residential use
only and must be used in a building as defined below:
Building:
All structures zoned and/or erected for the act, process or art of human or animal habitation and/or the storage or
warehousing of goods.
Residential use:
Dwelling, lodging, suite: Building, or part of a building, intended to act as either the domicile to one or several people
which can include general sanitary, food consumption and rest facilities. Buildings of only one room or a group of
rooms including those occupied by a tenant or owner; comprise the lodgings, the individual rooms of the motels,
hotels, rooming/lodging houses, boarding/half-way/foster homes, dormitories, and suites, as well as the stores and the
business establishments constituted by only one room in a dwelling.
Commercial use:
Agricultural establishment, commercial establishment for assembly, care, or detention: Building or part of a building that
does not contain a dwelling, situated on land dedicated to agriculture or farming and used primarily to shelter animals,
or for the production, the storage or the treatment of agricultural or horticultural products or animal food. Building or
part of a building, used for the display or retail of goods, professional or personal services, or commodities. Building,
or part of a building used by persons gathering for civic activities, religious or political assembly, tourism, educational/
vocational training, recreation or the consumption of food or drink. Building, or part of a building used to shelter
persons of impaired physical or psychological states, persons requiring palliative care or medical treatments, or persons
for reasons out of their control, cannot escape harm or threat of danger autonomously.
Industrial use:
Building, or part of a building, used for the assembly, the manufacture, the creation, the treatment, the repair or
the storage of products and combustible materials and that contain fuels that when ignited or exploded in sufficient
quantity may constitute a risk of fire.
The above warranty applies to all cases where the damage is not a result of poor installation, improper use, mistreatment or negligence,
acts of God, or any other circumstances beyond the control of the manufacturer. Furthermore, the manufacturer will not be held
responsible for any bodily injury or damage to personal property or real estate, whether caused directly or indirectly by the unit. This
warranty supersedes all prior warranties.
Broan-NuTone LLC, 926 West State Street, Hartford, Wisconsin, USA 53027
Broan-NuTone.com
800-558-1711
