20
TROUBLE SHOOTING
PROBLEMS
POSSIBLE CAUSE
SOLUTIONS
Burner won’t light after
turn and push the
knobs
Pulse igniter damaged
Replace.
Pulse igniter wires are loose or
fall off
Reconnect or replace with new Pulse
igniter assembly with wires.
Orifice blocked
Check the orifice for blockage.
Wire is shorting
Replace with new Pulse igniter
assembly with wires.
Yellow or orange
flame, with gas odor
Incomplete combustion
Contact us for assistance
Low heat with knob in
high temperature ”
position.
Gas hose bent or kinked
Smoothen it.
Burner or orifice blocked.
Clear.
Low gas pressure
Call the gas dealer.
Grill not preheated
Preheat the grill for 15 minutes.
Flare-up
Excessive meat fat
Cut off fat before grilling.
Over high temp.
Adjust.
Grease deposit
Clean.
Flame out
Over high winds
Find a less wind place.
Flame lifting
Over high gas pressure
Call the gas dealer.
Flashback
Burner port blocked
Clean.
Grease fire
Grease accumulated in food
Turn off knobs, gas tank valve, leave lid
open, let fire burn out. Clean the grill
after cool.