TROUBLESHOOTING GUIDE
Troubleshooting Tips
Malfunction
Unit does not
start
Unit not cooling
or heating room
sufficiently
while the fan is
operating
Cause
Power black out
Unit may have been disconnected
or unplugged
Fuse may have blown.
Batteries in the Remote control may
be flat.
The time you have set with timer
is incorrect.
Wait for power to be restored.
Check that power plug is securely
plugged into the wall socket
Replace the fuse.
Replace the batteries.
Wait or cancel timer setting.
Set temperature correctly. For
detailed method please refer to
"Using remote control" section.
Clean the air filter.
Close the doors or windows.
Clear obstructions away first, then
restart the unit.
Wait.
Inappropriate temperature
setting.
Air filter is blocked.
Doors or windows are open.
Air inlet or outlet of indoor or
outdoor unit has been blocked.
Compressor 3 minute
protection has been activated.
If the symptom(s) persist, please contact BRIVIS on 1300 BRIVIS, 1300 274847 for assistance.
Please have a detailed description of the issue, along with the model & serial numbers or your unit ready.
Notes: Do not attempt to repair the unit yourself.
Please contact BRIVIS on 1300 BRIVIS, 1300 274847 for assistance.
What should be done?
8. Moisture may condense on the surface of the indoor unit when cooling in a high relative humidity
condition (relative humidity higher than 80%). Adjust the horizontal louver to the maximum air outlet
position and turn the fan to HIGH speed.
9.
Heating mode
The air conditioner draws in heat from the outdoor unit and releases it via the indoor unit
during heating operation. When the outdoor temperature falls, heat drawn in by the unit decreases
accordingly. At the same time, heat load on the unit increases due to larger difference between
indoor and outdoor temperature. If a comfortable temperature can't be achieved by the unit, it is
either sized incorrectly or not running efficiently. Check the operation of the unit fully.
10.
Auto-restart function
Power failure during operation will stop the unit completely.
For units with the Auto-restart feature, when the power is restored, the unit restarts automatically
with all the previous settings preserved by the internal memory of the unit.
11. Lightning, radio communications or wireless telephones operating nearby may cause the unit to
malfunction due to electronic interference.
Disconnect the unit from the power and then re-connect the unit and turn the power back on.
Push the ON/OFF button on the remote control to restart the unit.
OPERATING TIPS
If one of the following faults occurs, stop the unit immediately, turn off the power and then turn
power back on again. If the problem still exists, turn the power off and contact BRIVIS on
1300 BRIVIS - 1300 274847 for assistance.
Fuse blows frequently or circuit breaker trips frequently.
Foreign objects or water enters the unit.
The remote control doesn’t work or works abnormally.
Trouble
OPERATION indicator or other indicators continue flashing.
If one of the following codes appears on the display area :
E0,E1,E2,E3.....or P0,P1,P2,P3......
