Rinnai 26
Ducted Gas Heater OM
20. Frequently Asked Questions
Q.
How often should the heater be serviced?
It is recommended that the heater is serviced every 2 years to ensure it operates at peak efficiency.
Q.
What is done in a service?
The following is done during a service:
•
Clean burners.
•
Check/adjust the ignition system.
•
Check/clean the fan assembly.
•
Check/clean the heat exchanger.
•
Check the gas supply flow and lock-up pressure.
For more information please refer to the 19.2 Service Maintenance Schedule on page 25.
Note:
The above servicing should be conducted only by authorised personnel trained in the service of these heaters. Please contact
Customer Care for an authorised service representative.
Q.
How much does it cost to run my heater?
The cost of running a heater varies depending on the design of the house, i.e. window coverings, insulation, floor
coverings, ceiling height, outlet/return air location, running time, other gas appliances. Also the cost of electricity
and gas varies depending on the supplier and type of gas (NG/LPG), hence we cannot advise on the running cost
of the heater.
Q.
How can I reduce the running cost of my heater?
Reduce the running cost in the following ways:
•
Turn the heater off any time heating is not required, such as when going to sleep.
•
Install insulation in the ceiling and walls.
•
Seal gaps around doorways and windows.
•
Make sure the return air and optional filter are clean.
•
Reduce the set temperature.
Q.
Does my heater have a pilot light which needs to be lit?
No, these heaters have a direct spark electronic ignition.
Q.
Can I have zoning on my heater?
Yes. The SP and BX5 models do offer zoning, which operates via the networker wall control unit. Please consult
the installer.
Q.
Can I run cooling through the same ductwork as my heater?
Add-on refrigerative air conditioning can run through the same ductwork as the heater. It uses the fan of the heater
and the networker or programmable wall control unit.
Note:
The ductwork may need to be upgraded to a larger size due to the increased airflow required. Contact the installer for more
information.
Q.
There is no air coming out of some of the vents?
It is highly probable that this is an installation issue, especially if zoning is installed. Please contact the installer in
the first instance.
Q.
How often does my return air filter need to be cleaned?
If a return air filter is fitted in the return air grille, it requires regular cleaning, and should be checked fortnightly. A
blocked filter will significantly affect heater performance and economical operation. Also ensure the return air grille
is clean and free from obstructions.
