GUA
RANTEE
What the Guarantee covers
Our service division will repair or replace free of charge any defect or component that is
due to faulty material or workmanship, provided that such a defect occurs within 2 years
of date of purchase and that:
1
Our service division is notified promptly of any defects. Under the terms of the guarantee the
appliance must be made available for service during normal working hours, Monday to Friday.
2
The appliance is installed in accordance with these instructions and for normal domestic use.
3
The guarantee does not apply if the appliance is repaired or modified by any other person than
a member of our service division. The guarantee does not cover misuse, improper installation
or any installation in commercial premises. This product is for domestic use only.
Before calling for service, please check the following:
1
Is there a power failure? Turn on the appliance to check the mains supply.
2
check that the fuse has not blown.
3
Please note that bulbs are not covered under the guarantee.
In the event of service being required, our service division will request the following
information:
1
Your name, address and postcode.
2
Your telephone numbers for home and work.
3
The model number and colour of the appliance.
4
Precise details of the fault.
5
Date of purchase.
Please note that when the service engineer visits he will require seeing your proof of
purchase date so please retain your receipt.
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Tel: +44 (0)844 463 9705 (Option 1)
Email: [email protected]
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