10
E .
After approximately 40 minutes, remove the drain outlet cover and allow solution to drain out�
CAUTION:
Water heats to approximately 185 °F (85 °C)� Please use caution when draining and disposing
of water�
F .
Rinse dispenser 2 or 3 times with clean water, following steps under “Cleaning and Draining” on page 8�
Additionally:
•
Wipe exterior surfaces with a clean, moist cloth� NEVER immerse the dispenser in water or clean with a
solvent�
•
If the dispenser is not going to be used for longer than a 4-day period, it is recommended you turn off
the heating, cooling, and ice-making switches to save power, and drain any remaining water�
Troubleshooting
Problem
Solution
The cold water is
not cold
•
It takes approximately one hour after setup to dispense cold water�
•
Make sure the power cord is properly connected to a working outlet�
•
Ensure your dispenser’s back and non-fan-outlet sides are 12 in� (30 cm) from
walls, and the fan-outlet side is 19�5 in� (50 cm) from the wall�
•
Make sure green power switch on back of dispenser is On�
•
If water still isn’t cold, contact customer service for assistance�
There is no ice
•
It takes approximately one hour after setup to dispense ice�
•
Make sure the power cord is properly connected to a working outlet�
•
Ensure your dispenser’s back and non-fan-outlet sides are 12 in� (30 cm) from
walls, and the fan-outlet side is 19�5 in� (50 cm) from the wall�
•
Make sure black ice-making switch on back of d ispenser is On�
•
If there is still no ice, contact customer service for assistance�
The hot water is
not hot
•
It takes 15-20 minutes after setup to dispense hot water�
•
Make sure the power cord is properly connected to a working outlet�
•
Make sure red heating switch on back of dispenser is On�
The night light is not working
•
Make sure the power cord is properly connected to a working outlet�
•
Make sure the blue night light switch on back of dispenser is On�
The dispenser is noisy
•
Ensure the dispenser is located on a sturdy, level surface�
•
The heating tube may be generating a slight noise� This is normal�
The bottle is leaking
•
Ensure the bottle is installed correctly�
•
Check to see if the bottle is cracked or broken� If so, replace the bottle�
The dispenser is not
dispensing water
•
Check to see if the bottle is empty and replace with a new bottle if necessary�
•
There may still be air in the tank� Press and hold the hot and cold water buttons
until water begins to flow smoothly and steadily�
If you continue to experience problems or you’re having a problem that is beyond the scope of the
Troubleshooting guide, please contact customer service at 1-844-257-4103�
