BRINKS BHS-1200, Руководство пользователя

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7. If there is an alarm, will the system reset?
Yes. Once an alarm has sounded, provided there are no further
violations, the system will reset in approximately five minutes.
NOTE: If a fire alarm is activated the siren will sound
continuously until a valid user code is entered.
8. Who should I list as an emergency contact?
You should list people who live fairly close to you and usually know
where you are and how to contact you. Ideally, at least one of your
contacts should have keys to your house and permission to
authorize service in your absence.
9. What should I tell my emergency contacts?
Be sure to tell them that you have listed them as an emergency
contact. Tell them that Brink’s may attempt to reach them after
notifying an emergency agency. Discuss what action you would
like them to take if Brink’s calls them. The emergency agency may
request that someone with keys meet them at your house.
Emergency contacts should not attempt to investigate an intrusion
alarm, unless the police request that someone meet them. You
should also tell your emergency contacts if they have your
permission to authorize service of the system in your absence.
10. What happens if my phone lines are cut?
Although a cut is very unlikely, if an intrusion occurs after your
phone line is cut, the system’s siren can still sound an audible alarm,
but our Monitoring Center will not receive a signal. Your Brink’s
technician or Customer Service representative may be able to
recommend ways for you to protect your phone line. Brink’s has
available a cellular backup device which is designed to send a signal
if phone lines are not operable. Please ask a Brink’s representative
if you are interested in learning more about this device.
11. Do I pay for service calls to perform repairs?
Parts and labor during the first 90 days is free of charge. Normal
service hours are 8:00 am to 5:00 pm, Monday through Friday.
After hours, on weekends or holidays there is a premium rate charge.
After the first 90 days, we will charge labor. Parts will be covered if
the system is monitored. Brink’s Home Security offers an extended
service plan, which provides repair of the equipment after the first
90 days at no charge.
12. Can I set a specific time for a service call?
Our service center schedules service calls for the morning or
afternoon on specific dates. Morning calls are 8:00 am to 12:00
pm and afternoon calls are from 12:00 pm to 5:00 pm.
13. Can I have additional equipment installed later?
Yes, additional equipment may be installed. The installation price
plus a service call charge to install the equipment will be applied.
This service call charge does not apply if the equipment is installed
during the initial installation.
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