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TROUBLE SHOOTING:
Problem
Possible Cause
Prevention/Cure
Burner will not light
LP gas tank valve is closed
Make sure regulator is securely attached to the LP gas tank, turn LP
gas tank valve to “OPEN”
LP gas tank is low or empty
Check if LP gas tank is empty. If empty, replace or refi ll.
LP gas leak
1. Turn LP gas tank valve to “CLOSED”
2. Wait 5 minutes for gas to clear
3. Follow “Leak Testing” in the owner’s manual
Coupling nut and regulator not fully connected
See section on “Connecting Hose and Regulator”
Obstruction of gas fl ow
1. Clean burner assembly
2. Check for bent or kinked hose
Burner may not be properly seated
Reseat burner and valve. Refer to “Burner Assembly/Maintenance”
instructions
Spider webs or insect nest in venturi
Clean venturi and burner assembly
Burner ports clogged or blocked
Clean burner ports
Battery needs to be changed
Replace the battery (follow assembly step for inserting battery)
Wires or electrode covered with cooking residue
Clean wire and/or electrode with rubbing alcohol
Electrode and burners are wet
Wipe dry with cloth
Electrode cracked or broken - sparks at crack
Replace electrode
Wire loose or disconnected
Reconnect wire or replace electrode/wire assembly
Wire is shorting (sparking) between ignitor and
electrode
Replace ignitor wire/electrode assembly
Bad ignitor
Replace ignitor
Grill does not get hot
enough
Out of gas
Replace or refi ll LP gas tank
Flow limiting device may have been activated
1. Mini Reset:
a. Turn control knobs and LP gas tank valve to “OFF”
b. Wait one minute and relight grill per “Lighting Instructions”
2. If fl ames are still too low, perform a Full Reset
Full Reset:
a. Turn control knobs and LP gas tank valve to “OFF”
b. Disconnect regulator from propane tank
c. Inspect LP cylinder rubber seal
d. Wait 1 minute
e. Reconnect regulator and perform “Leak Testing” on all
connections.
f. Light grill per “Lighting Instructions”
Irregular fl ame pattern.
Flame does not run full
length of burner
Burner ports are clogged or blocked
Air shutter on burner needs adjustment
Clean burner ports
See section on “Burner Adjustment”
Flame is yellow or orange
New burner may have residual manufacturing
oils
Burn grill for 15 minutes on “HIGH”
Spider webs or insect nest in venturi
Clean venturi and burner assembly
Food residue, grease, etc.
Clean burner assembly
Poor alignment of valve to burner venturi
Air shutter on burner needs adjustment
Make sure burner venturi is properly engaged with valve
See section on “Burner Adjustment”
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