
11
CORRECTION
1. Check that the 3-wire plug is fully seated
into a 3-wire grounded GFCI outlet wired
for 120 volts and protected at 7 or 10
amps.
2. Check the breakers or fuses for the outlet
being used are not open or shorted.
3. Check that the GFCI outlet has not been
tripped.
4. Electric element only heats up (becomes
red) during the first 5 minutes after power
switch is turned on.
1. Adjust temperature control on temperature
controller.
2. Avoid the temptation to check food too
often.
3. Verify that there are pellets in pellet hopper.
4. Fire goes out on “SMOKE” setting.
1. This is normal due to the air pressure inside
the smoker. The amount of smoke can vary
depending on cooking conditions.
1. Adjust temperature control.
1. When first lighting smoker, it takes 15
minutes or so for temperature to stabilize.
2. When adjusting temperature, it takes 15
minutes or so for temperature to stabilize.
1. Reseat plug in a 3-wire grounded GFCI
outlet wired for 120 volts and protected at
7 or 10 amps.
2. Reset breakers or replace fuse.
3. Reset GFCI outlet.
4. Turn Power switch “Off” then “ON” again.
1. Turn up heat on control dial.
2. Opening the door allows heat to escape
and slows the cooking process; open door
only when necessary.
3. Add pellets and allow sufficient time for the
pellets to travel from the pellet hopper to
the firepot (can take up to 7 minutes).
4. Excess ash. IMPORTANT: Remove all
unburned pellets and ash from inside and
around the firepot. A shop-vac is ideal for
the task CAUTION! ASSURE THAT THE
GRILL IS COLD TO AVOID A FIRE FROM
HOT ASH.
1. Turn down heat on temperature control
dial.
1. This condition will not affect cooking.
1. Wait 15 minutes or so for temperature to
stabilize.
Electric
element
will not
heat up
PROBLEM
CAUSE
Grill is
not getting
hot enough
Grill is
getting
too hot
Smoke
comes out of
smoker box
Temperature
or digital dis-
play does not
match “set”
temperature
TROUBLE SHOOTING:
To see trouble shooting or assembly videos, visit us at: