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Guarantee and Service
This device is guaranteed for 5 years from the date of
purchase. Please keep the receipt as proof of purchase.
Our products are manufactured using the latest manufac-
turing techniques and undergo rigorous quality control.
Service Centre
Please contact the service centre for any questions
regarding the product or claims. Our trained staff will
be happy to help. The service contact is listed below.
If it is necessary to make a guarantee claim (repair or
exchange), our service staff will supply you with the
return address.
Service contact: [email protected]
Correction of defects and returns
We will repair any material or manufacturing defects free
of charge during the guarantee period. Excluded from
the guarantee are faults due to damage caused by the
user, or improper use due to non-authorised third-party
attempted repairs or similar. If it is necessary to repair
or exchange a product, our service centre employees will
supply you with the return address.
In the case of returns, please note the following:
• Make sure that the article is carefully packaged. If pos-
sible use the original packaging.
• Fill in the returns form and include it with a copy of your
receipt and the product you are returning.
Returns form
Transaction no.*:
Product name:
Short description of defect:
Surname, first name:
Postcode / Town:
Street / House no.:
Telephone:
Date of purchase:
Signature:
*will be supplied to you by the service centre
