E:
P:
905.873.8509 Toll Free: 1.877.260.4309
http://brc.group/
Page
4
of
10
d. Trouble Shooting
If the LCD Controller displays error codes when raising or lowering the desk, a reset will
be required.
1. Table must be reset before first use. If the lifting columns are at different heights,
reset required follow reset instructions.
2. Motor error (E01/E02/E03/E04)
These error codes mean the control box can't detect motor hall plate signal,
Or Control box detects one lifting column is over loaded. Adjust Load on table and
retry
Alternatively
The patch cord connected with <M1/M2/M3 port has an error and needs to be reset.
Should a reset fail to resolve the issue one or more motors may need to be
replaced. Please contact Customer Service for assistance.
3. Control box temperature protection (HOT)
This indicates that the control box temperature is above 75
℃
or the system has
been in continuous use for 2min or more. The lifting columns are locked out for up to
18mins as a safety precaution. Wait for control box to cool before resuming
operation. The power cord can also be unplugged to accelerate this process.
4. Motors asynchronous (E06)
The lifting columns are asynchronous (height differential >10mm), faults have
occurred with the motor or other components, reset required (Remove Load)
5. Overload protection (E07)
Desk overloaded. Reduce or remove load, then reset or wait for 3 seconds, it will
recover.
6. Low Voltage protection (E08)
Power Voltage is too low for operation. Operation will resume when voltage returns
to normal.
7. High Voltage protection (E09)
Power Voltage is too high. Operation will resume when voltage returns to normal.
