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22

 

Fault codes.

* Some Models

fault 

Code

dis-

played

fault 

Counts 

Before 

Code 

dis-

played

Condition

Check

F8

10

T5 sensor (ambient temperature) failure.  The control detects 

the thermistor output is at or nearly shorted or open circuit.

Check T5 sensor mounting, wiring and resistance.

Use service mode to monitor T5 sensor temperature.

Control assembly may have failed.

F9

10

Lower heating element failure.   Control energizes lower 

 

element, but current sensor detects no current flow.

Check lower heating element and wiring.

Use service mode to cycle element and check current 

draw. Control assembly may have failed. 

F10

10

Upper heating element failure.   Control energizes Upper 

 

element, but current sensor detects no current flow.

Check Upper heating element and wiring.

Use service mode to cycle element and check current 

draw. Control assembly may have failed. 

F11

1

Dry Tank fault.  This test is run within the first 22 minutes 

after the unit has powered on. (The compressor is engaged 

for 20 minutes after a 2minute wait for the system to allow 

the high and low side pressures to equalize.) The tank 

temperature, T2, is read and verified it has not risen more 

than 5 deg F. If it has, this indicates there is not enough 

water in the tank for water heater operation. After 1 failed 

Dry Tank test, “F11” is displayed. After 5 failed tests, an 

audible alarm will sound.

Check to ensure the tank is full of water.

Check T2 sensor mounting, wiring and resistance.

Use service mode to monitor T2 sensor temperature.

Control assembly may have failed.

bAd linE

(F12)

1

The voltage is too low at power-up. The control monitors the 

input line voltage1 minute after power-up, and if the voltage 

is below 155V, the fault code will be displayed.

Check electrical supply line connections. Voltage should 

measure either 208 VAC or 240 VAC, depending upon 

power supply. Badline counts stored in “F12” and can be 

monitored via the Control when placed in diagnostics 

mode.

F13

1

Stuck Key fault.  This indicates there is a button on the front 

panel that is stuck down.  This button is inoperable.  Other 

buttons work normally.  If the button becomes free, the fault 

code will clear by itself.

Check to see if all buttons are operable.

Control assembly has failed

Dirty

 

Filter

(F14)

5

Filter LED is on, and audible alarm is sounding. Filter is too 

dirty to enable proper  function of unit. Number of “Dirty 

Filter” counts are stored in the “F14” code and can be 

monitored via the Control when it is placed in Diagnostics 

Mode. The evaporator is operating at a colder temperature 

than the ambient temperature as measured by T5.

Check to ensure Filter is clean. Filter cleaning instructions 

are found in the owner’s manual.

Repeated dirty filter alarms that do not resolve by cleaning 

the filter may be an indication of a fan failure.

F15

10

DataFlash fault.  The microcontroller has detected a 

 

problem in the DataFlash (permanent memory storage).

Control assembly may have failed.

F18

10

Current transformer miswired. F3, F9, and F10 fault codes 

have alloccured during the same heating cycle.

Check that red L2 wire is through the CT201 current

transformer on the board. If it is, board needs to be re

-

placed

F19

10

Low Line Voltage.

Check incoming line voltage

.

F20

10

Condensate drain pan port blocked. Water heater will only 

operate in standard/electric mode until the drain port is 

cleared and the sensor is no longer in contact with water

.

Check main drain on condensate drain pan. Unblock if

necessary. Check that the sensor is in the correct position 

in the drain pan, on the screw post near the main drain 

port.

F21

1

Application Update Failure.  A problem occurred while 

 

updating  the control application.

Cycle power and try to complete the update again.  

 

If problems persist, replace the control board.

F22

1

Parametric Data Update Failure.  A problem occurred while 

updating parametric data.

Cycle power and try to complete the update again.  

 

If problems persist, replace the control board.

F23

10

Micro A/D Failure.  The control has detected a 

 

microcontroller input port has failed.

The control needs to be replaced.

Содержание RE2H50R10B-1NCWT

Страница 1: ...___ Serial __________________ You can find them on the rating label on the front side of your water heater RE2H50R10B 1NCWT RE2H80R10B 1NCWT Owner s Manual Installation Instructions Chauffe eau r side...

Страница 2: ...th from scalding Be sure to read and follow the warnings outlined on the label pictured below This label is also located on the water heater near the top of the tank Time Temperature Relationship in S...

Страница 3: ...line or other flammable vapors and liquids in the vicinity of this or any other appliance Keep rags and other combustibles away FOR INSTALLATIONS IN THE STATE OF CALIFORNIA California Law requires tha...

Страница 4: ...heater is equipped with a temperature limiting control TCO that is located above the heating element in contact with the tank surface If for any reason the water temperature becomes excessively high t...

Страница 5: ...ode Selector Use this button to alternate between available modes Arrow Pads Use these buttons to adjust the temperature setting Enter Key Filter Reset The filter is dirty and requires cleaning when t...

Страница 6: ...egulations the controls are factory preset to 120 F 49 C and Hybrid Mode It is recommended that the unit be set to Heat Pump only mode to maximize energy savings Operating in Hybrid mode provides a ba...

Страница 7: ...bout 10 seconds 140 F 60 C Less than 5 seconds 145 F 63 C Less than 3 seconds 150 F 66 C About 1 1 2 seconds 155 F 68 C About 1 second Table courtesy of Shriners Burn Institute Risk of Scalding Remind...

Страница 8: ...mode the green LED light will flash after 48 hours as an indication that the unti is not operating in the most energy efficient mode The unit will continue to operate in this mode and does not indica...

Страница 9: ...air normally discharged during heat pump operation Q Why does the Electric Only green LED flash A In this mode the green LED light will flash after 48 hours as an indication that the unit is not oper...

Страница 10: ...o a suitable drain to prevent injury or property damage NOTE If the temperature and pressure relief valve on the hot water heater discharges periodically this may be due to thermal expansion in a clos...

Страница 11: ...and result in a reduction of efficiency and possible damage to the system In order to get the best energy efficiency available make sure your filter is clean The main drain is intended to carry all co...

Страница 12: ...lift out to inspect as show in Illustration D 6 To install the anode rod seal the threads with soft set sealant thread into the port and using the torque wrench tighten to 50 5 ft lbs of torque Plug i...

Страница 13: ...experience lower performance LOCATION Locate the water heater in a clean dry area as near as practical to the area of greatest heated water demand Long uninsulated hot water lines can waste energy and...

Страница 14: ...air cushion built in that compresses as the system pressure increases thereby relieving the over pressure condition and eliminating the repeated operation of the relief valve Other methods of control...

Страница 15: ...for suggested typical installation The HOT and COLD water connections are clearly marked and are NPT on all models When connecting to the inlet outlet ports the use of female NPT tapered thread fitti...

Страница 16: ...lief Valve WARNING Risk of Unit Damage The pressure rating of the relief valve must not exceed 150 PSI 1 03 kPa the maximum working pressure of the water heater as marked on the rating plate A new com...

Страница 17: ...tallation Instructions The manufacturer s warranty does not cover any damage or defect caused by installation attachment or use of any type of energy saving or other unapproved devices other than thos...

Страница 18: ...T FOR NORMAL STARTUP In Hybrid mode After the unit has been installed with all electrical and water connections secure and checked then the unit should be filled with water vent tank by opening a hot...

Страница 19: ...usage may have Wait for the water heater to recover after an abnormal exceeded the capacity demand of the water heater Ambient temperature is For the water heater to work properly its location needs t...

Страница 20: ...leaning the filter may be an indication of a fan failure Contact service The heater is beeping There is an issue with the The unit will automatically switch to another available and the screen says he...

Страница 21: ...his provides an early indication of a re frigerant leak Note Target superheat is generally 10 F and EEV generally operates at a position much lower than 450 Check sealed system for refrigerant leak Ch...

Страница 22: ...mode F13 1 Stuck Key fault This indicates there is a button on the front panel that is stuck down This button is inoperable Other buttons work normally If the button becomes free the fault code will c...

Страница 23: ...23 Notes...

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