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20

 

Problem 

Possible Causes 

  What To do

Water is too hot

 

Water temperature is set

 

 See 

About the Water Temperature Setting 

section. 

 

too high.

 

CAUTION:

 

For your safety, DO NOT attempt repair of electrical wiring, controls,

 

 

heating elements or other safety devices. Refer repairs to qualified service personnel.

 

electronic control has failed.

 

  Call for service.

Rumbling noise 

Water conditions in your 

 

• 

 Remove and clean the heating elements.  This should only  

 

home caused a buildup of 

 

be done by a qulified service personnel.   

 

 

 

scale or mineral deposits 

   

 

 

 

 

 

 

 

 

on the heating elements.

Relief valve producing

 

Pressure buildup caused

 

  This is an unacceptable condition and must be corrected.

 

popping sound 

 

by thermal expansion

 

  See Thermal Expansion Information on page 14.

 

or draining

 

to a closed system.

 

  Do not plug the relief valve outlet. 

 

 

 

 

 

  Contact a plumbing contractor to correct this.

The heater is beeping  

The water heater has not 

  

  Fill the tank completely with water. Apply power to unit

 

and the display says  

been filled with water before 

    after the tank has been filled.  Press 

ENTER

 to stop the  

 

F11  

powering up. Powering up the

    alarm.

 

 

heater without water will  

  If the unit has been confirmed to be filled with water, and

 

 

damage the electric heaters.    

an F11 code is experienced , it is possible that the code

 

 

The water heater warranty    

may be a false indicator due to certain unique environment

 

 

does not cover damage or  

 

conditions encountered during the start up.  If the unit is

 

 

failure resulting from operation  

full of water, turn the breaker off for about 10 minutes to allow

 

 

with an empty or partially

  

 

the water temperature to stabilize, then turn the breaker

 

 

empty tank. 

 

back on.  If the F11 code persists, schedule service.

The filter light is on.

 

The filter requires cleaning. 

 

  Follow the instructions on how to remove and clean the 

 

 

A clean filter is necessary for

     filter on page 11.

 

 

effective operation. 

•  Repeated dirty filter alarms that do not resolve by cleaning the  

 

 

  filter may be an indication of a fan failure.  Contact service.

The heater is beeping

 

There is an issue with the

 

  The unit will automatically switch to another available 

 

and the screen says

 

heat pump system.

 

  mode to ensure you continue to have hot water. Contact 

 

“FA-F8”

 

 

  service immediately and give them the codes listed on the 

 

 

 

  display screen.

The heater is beeping

 

There is an issue with the 

 

  The heater may switch to another available heating mode. 

 

and the screen flashes 

 

water heater that requires  

 

Contact service immediately.  To stop the beeping noise 

 

an error code 

immediate attention. 

 

(unless error code F2, F11 or bAd linE) press either the UP or   

 

 

  down arrow button and the alarm will stop and the display   

 

 

  will go back to normal (set temperature).

The water heater  is

 

Unit is not receiving 240VAC 

• 

 Turn off power to water heater (generally at the breaker 

 

      

beeping and the screen

  as intend.   

 

panel).  Then read “Electrical Connections” section of 

 

 

flashes, “bAd linE”

 

 

  Installation Instructions, see page 16.  Then, contact the 

 

  

 

installer 

to verify electrical input to the water heater.

Hot Water has a rotten 

Certain water supplies with 

 

• 

 The odor can be reduced or eliminated in most water 

  

egg or sulfur smell 

high sulfate content will react

  

heaters by replacing the anode rod with less-active

  

 

 

with the anode rod that is 

  

material rod.  In some cases, an added step of 

  

 

 

present in all water heaters

  

chlorinating the water heater and all hot water lines may

  

 

for corrosion protection of

  

be necessary, contact your local water professional or 

  

 

the tank.

  

plumber for options and instructions.   A qualified servicer or  

 

 

  plumber should do this replacement. 

Water heater displays 

 

during commissioning, a self 

 

• 

 This is normal.  Wait for the water heater to complete the self  

a number other than the

 

test countdown number will be

    test and begin normal operation.   

 

 

 

temperature setpoint

 

displayed indicating the time

 

 

        

at startup or following 

 

remaining before the unit begins 

        

a power loss.

 

normal operation.

Unit is not making

 

If unit is using electric 

 

  Check mode of unit.

 

normal sounds 

 

resistance elements, it will 

 

 

not make

 

fan or compressor 

   

 

 

 

 

 

 

 

 

sounds.

 

Troubleshooting…

 

Содержание RE2H50R10B-1NCWT

Страница 1: ...___ Serial __________________ You can find them on the rating label on the front side of your water heater RE2H50R10B 1NCWT RE2H80R10B 1NCWT Owner s Manual Installation Instructions Chauffe eau r side...

Страница 2: ...th from scalding Be sure to read and follow the warnings outlined on the label pictured below This label is also located on the water heater near the top of the tank Time Temperature Relationship in S...

Страница 3: ...line or other flammable vapors and liquids in the vicinity of this or any other appliance Keep rags and other combustibles away FOR INSTALLATIONS IN THE STATE OF CALIFORNIA California Law requires tha...

Страница 4: ...heater is equipped with a temperature limiting control TCO that is located above the heating element in contact with the tank surface If for any reason the water temperature becomes excessively high t...

Страница 5: ...ode Selector Use this button to alternate between available modes Arrow Pads Use these buttons to adjust the temperature setting Enter Key Filter Reset The filter is dirty and requires cleaning when t...

Страница 6: ...egulations the controls are factory preset to 120 F 49 C and Hybrid Mode It is recommended that the unit be set to Heat Pump only mode to maximize energy savings Operating in Hybrid mode provides a ba...

Страница 7: ...bout 10 seconds 140 F 60 C Less than 5 seconds 145 F 63 C Less than 3 seconds 150 F 66 C About 1 1 2 seconds 155 F 68 C About 1 second Table courtesy of Shriners Burn Institute Risk of Scalding Remind...

Страница 8: ...mode the green LED light will flash after 48 hours as an indication that the unti is not operating in the most energy efficient mode The unit will continue to operate in this mode and does not indica...

Страница 9: ...air normally discharged during heat pump operation Q Why does the Electric Only green LED flash A In this mode the green LED light will flash after 48 hours as an indication that the unit is not oper...

Страница 10: ...o a suitable drain to prevent injury or property damage NOTE If the temperature and pressure relief valve on the hot water heater discharges periodically this may be due to thermal expansion in a clos...

Страница 11: ...and result in a reduction of efficiency and possible damage to the system In order to get the best energy efficiency available make sure your filter is clean The main drain is intended to carry all co...

Страница 12: ...lift out to inspect as show in Illustration D 6 To install the anode rod seal the threads with soft set sealant thread into the port and using the torque wrench tighten to 50 5 ft lbs of torque Plug i...

Страница 13: ...experience lower performance LOCATION Locate the water heater in a clean dry area as near as practical to the area of greatest heated water demand Long uninsulated hot water lines can waste energy and...

Страница 14: ...air cushion built in that compresses as the system pressure increases thereby relieving the over pressure condition and eliminating the repeated operation of the relief valve Other methods of control...

Страница 15: ...for suggested typical installation The HOT and COLD water connections are clearly marked and are NPT on all models When connecting to the inlet outlet ports the use of female NPT tapered thread fitti...

Страница 16: ...lief Valve WARNING Risk of Unit Damage The pressure rating of the relief valve must not exceed 150 PSI 1 03 kPa the maximum working pressure of the water heater as marked on the rating plate A new com...

Страница 17: ...tallation Instructions The manufacturer s warranty does not cover any damage or defect caused by installation attachment or use of any type of energy saving or other unapproved devices other than thos...

Страница 18: ...T FOR NORMAL STARTUP In Hybrid mode After the unit has been installed with all electrical and water connections secure and checked then the unit should be filled with water vent tank by opening a hot...

Страница 19: ...usage may have Wait for the water heater to recover after an abnormal exceeded the capacity demand of the water heater Ambient temperature is For the water heater to work properly its location needs t...

Страница 20: ...leaning the filter may be an indication of a fan failure Contact service The heater is beeping There is an issue with the The unit will automatically switch to another available and the screen says he...

Страница 21: ...his provides an early indication of a re frigerant leak Note Target superheat is generally 10 F and EEV generally operates at a position much lower than 450 Check sealed system for refrigerant leak Ch...

Страница 22: ...mode F13 1 Stuck Key fault This indicates there is a button on the front panel that is stuck down This button is inoperable Other buttons work normally If the button becomes free the fault code will c...

Страница 23: ...23 Notes...

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