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19

Troubleshooting…

Before you call for service.... 

 

Save time and money! Review the chart below first and you 

may not need to call for service.

Problem 

Possible Causes 

  What To do

Water heater makes

 

A fan is used to move air

 

  Some amount of fan sound is normal. If you hear an 

 

sounds

 

through the system. 

 

  abnormal sound or the sound level seems unusually loud,   

 

 

  then contact service.

Water heater is

 

Room is not vented

 

  If the room is smaller than 10’ x 10’ x 7’ (3m x 3m x 2.1m),  

 

making the room 

 

properly or is too small.

 

  then it must have a louvered door or other means to allow

 

cooler  

 

air exchange with surrounding rooms.

 

Heat is removed from the air

 

  This is normal   

 

 

 

 

 

 

to heat the water

 

Water dripping down

 

Condensate drain is

 

  Clear out any debris in the drain port on the unit.

 

the outside of the 

 

clogged.

  

 

heater

.

 

Hot/Cold water connections 

 

  Tighten the inlet and outlet pipe connections.

 

 

are not tightened.

Not enough or no hot

 

Water temperature may 

 See 

About the Water Temperature Setting 

section.  

water

 

be set too low

.

 

Hot water usage pattern  

• 

 Change to different mode

 

 

exceeds the capability of the     

 

 

 

 

 

 

 

 

water heater in current mode

 

Water usage may have

 

  Wait for the water heater to recover after an abnormal 

 

 

exceeded the capacity

 

 demand 

 

 

of the water heater

.  

 

Ambient temperature is  

• 

 For the water heater to work properly, its location needs   

 

too low 

 

to have a temperature of 32° to 150°F for Standard  

 

 

 

  Electric mode and 45° to 120°F for all other modes.

 

Cold water inlet temperature

 

  This is normal. The colder inlet water takes longer to heat.

 

 

may be colder during the  

   

 

winter months.

 

Leaking or open hot water

 

  Make sure all faucets are closed.

 

 

faucets.

 

Long runs of exposed pipe,  

• 

 Insulate piping.

  

 

 

 

 

 

 

or hot water piping on  

   

 

 

 

 

 

 

 

 

outside wall.

 

Not enough clearance to  

•  

Make sure unit is 7” away from the wall.

   

 

 

 

allow air to circulate for the     

 

 

 

 

 

 

 

 

heater pump.

 

Room size is not appropriate  •  

If room size is less than 10’ x 10’ x 7’ (700 cu. ft.), 

 

install

   

 

for water heater. 

 

louvered door or similar ventilation.

 

A fuse is blown or a circuit

 

  Replace fuse or reset circuit breaker.

 

 

breaker tripped.

 

electric service to your home

 

  Contact the local electric utility.

 

 

may be interrupted.

 

Improper wiring.

 

  See the

 Installation Instructions 

section.

 

manual reset limit (TCO).

 

  See the

 Safety Control

 section, see page 4.

 

Water connections to unit 

•  

Correct 

piping 

connections. 

    

 

reversed.

 

electric supply may be off.

 

  Make sure electric supply to water heater is correct  

 

 

 

  disconnect switch, if used, are in the ON position.

Содержание RE2H50R10B-1NCWT

Страница 1: ...___ Serial __________________ You can find them on the rating label on the front side of your water heater RE2H50R10B 1NCWT RE2H80R10B 1NCWT Owner s Manual Installation Instructions Chauffe eau r side...

Страница 2: ...th from scalding Be sure to read and follow the warnings outlined on the label pictured below This label is also located on the water heater near the top of the tank Time Temperature Relationship in S...

Страница 3: ...line or other flammable vapors and liquids in the vicinity of this or any other appliance Keep rags and other combustibles away FOR INSTALLATIONS IN THE STATE OF CALIFORNIA California Law requires tha...

Страница 4: ...heater is equipped with a temperature limiting control TCO that is located above the heating element in contact with the tank surface If for any reason the water temperature becomes excessively high t...

Страница 5: ...ode Selector Use this button to alternate between available modes Arrow Pads Use these buttons to adjust the temperature setting Enter Key Filter Reset The filter is dirty and requires cleaning when t...

Страница 6: ...egulations the controls are factory preset to 120 F 49 C and Hybrid Mode It is recommended that the unit be set to Heat Pump only mode to maximize energy savings Operating in Hybrid mode provides a ba...

Страница 7: ...bout 10 seconds 140 F 60 C Less than 5 seconds 145 F 63 C Less than 3 seconds 150 F 66 C About 1 1 2 seconds 155 F 68 C About 1 second Table courtesy of Shriners Burn Institute Risk of Scalding Remind...

Страница 8: ...mode the green LED light will flash after 48 hours as an indication that the unti is not operating in the most energy efficient mode The unit will continue to operate in this mode and does not indica...

Страница 9: ...air normally discharged during heat pump operation Q Why does the Electric Only green LED flash A In this mode the green LED light will flash after 48 hours as an indication that the unit is not oper...

Страница 10: ...o a suitable drain to prevent injury or property damage NOTE If the temperature and pressure relief valve on the hot water heater discharges periodically this may be due to thermal expansion in a clos...

Страница 11: ...and result in a reduction of efficiency and possible damage to the system In order to get the best energy efficiency available make sure your filter is clean The main drain is intended to carry all co...

Страница 12: ...lift out to inspect as show in Illustration D 6 To install the anode rod seal the threads with soft set sealant thread into the port and using the torque wrench tighten to 50 5 ft lbs of torque Plug i...

Страница 13: ...experience lower performance LOCATION Locate the water heater in a clean dry area as near as practical to the area of greatest heated water demand Long uninsulated hot water lines can waste energy and...

Страница 14: ...air cushion built in that compresses as the system pressure increases thereby relieving the over pressure condition and eliminating the repeated operation of the relief valve Other methods of control...

Страница 15: ...for suggested typical installation The HOT and COLD water connections are clearly marked and are NPT on all models When connecting to the inlet outlet ports the use of female NPT tapered thread fitti...

Страница 16: ...lief Valve WARNING Risk of Unit Damage The pressure rating of the relief valve must not exceed 150 PSI 1 03 kPa the maximum working pressure of the water heater as marked on the rating plate A new com...

Страница 17: ...tallation Instructions The manufacturer s warranty does not cover any damage or defect caused by installation attachment or use of any type of energy saving or other unapproved devices other than thos...

Страница 18: ...T FOR NORMAL STARTUP In Hybrid mode After the unit has been installed with all electrical and water connections secure and checked then the unit should be filled with water vent tank by opening a hot...

Страница 19: ...usage may have Wait for the water heater to recover after an abnormal exceeded the capacity demand of the water heater Ambient temperature is For the water heater to work properly its location needs t...

Страница 20: ...leaning the filter may be an indication of a fan failure Contact service The heater is beeping There is an issue with the The unit will automatically switch to another available and the screen says he...

Страница 21: ...his provides an early indication of a re frigerant leak Note Target superheat is generally 10 F and EEV generally operates at a position much lower than 450 Check sealed system for refrigerant leak Ch...

Страница 22: ...mode F13 1 Stuck Key fault This indicates there is a button on the front panel that is stuck down This button is inoperable Other buttons work normally If the button becomes free the fault code will c...

Страница 23: ...23 Notes...

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