Australia
– Warranty
Subject to the following terms, Sound United will repair or replace any part of any eligible Bowers & Wilkins product that is
defective within the warranty period indicated in the table below or refund you the cost of the replacement. The benefits to a
consumer given by this warranty are in addition to other rights and remedies of the consumer under a law in relation to the goods
or services to which the warranty relates.
Eligibility
To claim the benefit of this warranty you must;
1
Be the original purchaser of a genuine Bowers & Wilkins product (this warranty is not transferable)
2
Produce proof of your purchase
3
This warranty is limited to defects that arise;
a
in the course of normal domestic installation and use and
b
within the warranty period identified for the product in the table below, commencing on the date of original purchase.
4
This warranty excludes;
a
defects arising from misuse, accident, neglect or improper care, fluctuation in electrical current, incorrect or failed
software upgrade, damage or malfunction from incorrect assembly or installation, defects from alteration or modification,
unauthorised service or repair;
b
appearance items such as cabinetry marks or damage;
c
products on which the serial number has been defaced or removed; and
d
claims made later than 21 days after the defect first appears.
5
Note: In making a claim under this warranty, you agree that If, following receipt of your claim under this warranty,
Sound United or its authorised service centre determine that your claim in respect of a product is invalid or you have provided
false, inaccurate or misleading information with your claim, Sound United or its authorised service centre may charge you for
any labour, parts or transport costs incurred.
How to Claim
In order to make a claim under this warranty, take the following steps:
1
Attach your proof of purchase document(s) to the adjacent card and complete the details.
2
Contact Sound United by telephone or email (contact details below)
3
Deliver the product(s) the subject of your claim to the Authorised Service Centre nominated by Sound United. Details of the
Authorised Services Centres are available at the below address
4
You must bear any expense you incur in claiming this warranty.
Notice: Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a
replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also
entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to
a major failure.
Brand
Category
Warranty Period
Bowers & Wilkins
Passive Loudspeakers
5 Years
Active Loudspeakers
(including subwoofer and
Wireless Music Systems)
2 Years
Headphones
2 Years
Accessories
1 Year
Sound United Sales and Marketing
Suite 303, 754 Pacific Highway, Chatswood,
2067 New South Wales, Australia
Tel: +61 (2) 9196 8990
Make:
Model No.:
Serial No.:
Date of Purchase:
Where Purchased:
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