TROUBLESHOOTING
4 4
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SYMPTOM
SOLUTION
No sound
Unmute the soundbar.
Increase the volume.
Plug the audio cable into a port on your TV labelled
Audio Output
or
Audio OUT
, not Audio Input or Audio IN.
Use only one audio cable.
If you are using a cable/satellite box or other secondary source for
sound, select the correct TV input.
Enable your TV’s audio output and select the correct setting, such as
Stereo or 5.1 Channel Audio. Refer to your TV owner’s guide for more
information.
Use an alternate setup method (see page 32).
If connecting to two sources:
• Power off the other source.
• Make sure that you are not using an optical cable and
coaxial cable.
If the soundbar is connected to a TV output labelled VARIABLE
(VAR), turn off your TV speakers, set your TV volume to 75% of
maximum, and unmute your TV.
If connecting through a TV headphone output, increase your TV
volume to the maximum limit.
Sound is coming
from TV speaker
Turn off your TV speakers (see page 19).
Mute or decrease the TV volume.