en
Troubleshooting
48
Fault
Cause and troubleshooting
Home Connect is not
working properly.
Different causes are possible.
▶
Go to www.home-connect.cn.
No connection to the
home network.
Wi-Fi is switched off.
▶
"Activating Wi-Fi on the appliance", Page 36
Wi-Fi is activated but a connection to your home net-
work cannot be established.
1.
Ensure that the home network is available.
2.
Reconnect the appliance to the home network.
→
"Connecting the appliance to a WLAN home net-
work (Wi-Fi) with WPS function", Page 34
"Connecting the appliance to a WLAN home net-
work (Wi-Fi) without WPS function", Page 35
Water is leaking out at
the water inlet hose.
Water inlet hose is not correctly/securely connected.
1.
Connect the water supply hose correctly.
→
"Connecting the water inlet hose", Page 15
2.
Tighten the screw connection.
Water is leaking out at
the water outlet hose.
The water outlet hose is damaged.
▶
Replace the damaged water outlet hose.
Water outlet hose is not connected correctly.
▶
Connect the water outlet hose correctly.
→
"Water outlet connection types", Page 16
Fluff on the laundry.
Fluff has accumulated in the drum.
▶
Run the
筒洗烘
programme without any laundry
or detergent.
Water inlet noise dur-
ing the drying phase.
Drying phase requires water.
1.
Not a fault.
2.
Make sure that the water tap also remains open
during the drying phase.
Drying programme
does not start.
Door is not closed.
1.
Close the door.
2.
Press
to start the programme.
No drying programme is selected.
▶
Select a suitable drying programme.
→
The laundry is too
damp.
Unsuitable programme for the type of fabric.
There has been a power cut.
▶
Check whether the lighting in your kitchen or other
appliances are working.
The load is too large.
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