Troubleshooting
en
45
Fault
Cause and troubleshooting
The water is not drain-
ing.
The pump cap is not fully screwed in.
▶
Ensure that the pump cap is screwed in all the way
into the appliance. The handle on the pump cap
must be in a vertical position.
→
"Cleaning the drain pump", Page 40
Water is not flowing
in. Detergent is not
being dispensed.
You have not pressed
.
▶
Press
.
The filters in the water inflow are blocked.
▶
Clean the filters in the water inflow.
The tap is turned off.
▶
Turn on the tap.
The water inlet hose is kinked or jammed.
▶
Ensure that the water inlet hose is not kinked or
jammed.
The spin cycle runs
several times.
The unbalanced load detection system eliminates an
imbalance by repeatedly redistributing the laundry.
▶
Not a fault – no action required.
Note:
When loading, where possible, place large and
small items of laundry together in the drum. Different
sized items of laundry distribute themselves better
during the spin cycle.
No water is visible in
the drum.
Water is below the visible area.
▶
Not a fault – no action required.
▶
Do not add any extra water to the appliance while it
is operating.
Residual water is
present in the com-
partment .
Insert in compartment is blocked.
▶
"Cleaning the detergent drawer", Page 37
Vibrations and move-
ment of the appliance
whilst spinning.
Appliance is not correctly aligned.
▶
Aligning the appliance
The appliance feet are not fixed.
▶
Secure the appliance feet. Aligning the appliance
Transit bolts have not been removed.
▶
Removing the transit bolts.
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