en
Faults and what to do about them
32
Faults and what to do about
them
Faults
Cause/Remedy
Water is running out.
■
Correctly attach/replace drainage hose.
■
Tighten screw-fitting on the supply hose.
Water not flowing in.
Detergent not dispensed.
■
Start
/Reload
A
not selected?
■
Tap not open?
■
Filter blocked? Clean the filter
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■
Supply hose kinked or jammed?
The washing machine
door cannot be opened.
■
Safety function active. Stop programme?
■
$
(Rinse stop = without final drain/spin) selected?
■
Can be opened with emergency lock release only?
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■
Childproof lock active? Deactivate.
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Programme does not
start.
■
Start
/Reload
A
or
5
(
Finish in
) selected?
■
Door closed?
Detergent solution is not
drained.
■
$
(Rinse stop = without final drain/spin) selected?
■
Clean the drain pump.
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■
Clean outlet pipe and/or drainage hose.
Water not visible in the
drum.
Not a fault – water below the visible area.
Spin result not satisfac-
tory.
Laundry wet/too damp.
■
Not a fault – unbalanced load detection system has stopped the spin
cycle, washing unevenly distributed. Distribute small and large items of
washing in the drum.
■
Too low speed selected?
Spin cycle activated sev-
eral times.
Not a fault – unbalanced load detection system adjusts imbalance.
Residual water in the dis-
penser for care product.
■
Not a fault – effect of the care product not impaired.
■
If required, remove the insert. Clean the detergent drawer and re-insert it.
Compartment
M
is not
rinsed out completely.
Remove the insert. Clean the detergent drawer and reinsert it.
Odour formation in the
washer dryer.
■
Run the
Fluff Clean
l
90°C
programme without laundry.
■
Use standard detergent.
Status display
9
flashes.
Foam may come out of
the detergent drawer.
Too much detergent used?
■
Mix 1 tablespoon of fabric softener with ½ litre of water and pour into
dispenser
II
. (Not for outdoor, sports and down-filled textiles!)
■
Reduce detergent dosage for the next wash cycle.
■
Use commercially available low foam detergent and care products which
are suitable for washer dryers.
Excessive noise, vibra-
tions and “wandering”
during the spin cycle.
■
Appliance aligned? Align the appliance.
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■
Appliance feet fixed? Secure appliance feet.
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■
Transportation protection devices removed? Removing the transportation
protection devices
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