en
Faults and what to do about them
48
The programme is taking
longer than usual.
■
Not a fault – the unbalanced load detection system is adjusting an imbal-
ance by repeatedly distributing the laundry.
■
Not a fault – the foam detection system is activated – a rinse cycle has
been switched on.
The length of the pro-
gramme changes during
the wash/dry cycle.
Not a fault – the programme sequence is optimised for the specific washing/
drying process. This may change the length of the programme shown on the
display panel.
Odours, stain formation in
the appliance.
Run the
¡
Drum Clean 90°C
programme without laundry.
Add washing powder or a detergent containing bleach.
Note:
To prevent foaming, only use half the amount of detergent recommend-
ed by the detergent manufacturer. Do not use detergents designed for woollens
or delicates.
Loud noises, vibrations
and appliance "move-
ment" during the spin
cycle.
■
Is the appliance aligned?
■
Are the appliance's feet fixed? Secure the appliance's feet.
■
Have the transport locks been removed?
The display panel indica-
tor lights do not work
while the appliance is run-
ning.
■
Has there been a power failure?
■
Have the fuses blown? Reset/replace the fuses.
■
If the fault occurs repeatedly, call customer services.
There is detergent resi-
due on the laundry.
■
Some phosphate-free detergents contain water-insoluble residue.
■
Select
Rinse
à
or brush the laundry after washing.
Spin during the drying
phase.
This is an innovative process known as thermal spinning used to reduce energy
consumption during the drying phase. It is designed like this, please wait until
program finished.
Fluff found on the laundry. Run the
¡
Drum Clean
—
(cold) programme without laundry and detergent
to remove fluff which have accumulated inside the drum during the previous
drying cycle.
Water inlet noise during
the drying phase.
The washer dryer uses water condensation technology, water is constantly
needed to dry the laundry. Therefore the water tap must be on all the time, till
the end of the drying phase.
Drying duration extended.
■
Run the
¡
Drum Clean
—
(cold) programme to remove fluff which has
collected in the washer drum during the drying phase.
■
If the ambient temperature is higher than 30 °C, this may extend the drying
time.
■
Insufficient air circulation in the room may increase the drying time. Venti-
late the room.
Drying programme does
not start.
■
Drying additional programme setting not selected?
■
Door not closed properly?
Creasing.
■
Creasing occurs when you have exceeded the maximum load or selected
the wrong program for the type of fabric. All the required information can
be found in the programme overview table.
■
Remove clothes immediately after drying; creasing may occur if they are
left in the drum.
Faults
Cause/Remedy
