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After-sales service    

en

39

4

After-sales service

After-sales service

If you cannot correct the fault yourself 

~

 "Faults and what to do about them" 

on page 35

 please contact our after-

sales service. 

Back page

We will always find an appropriate 

solution in order to avoid unnecessary 

visits by engineers.
Please give the after-sales service the 

product number (E no.) and the 

production number (FD) of the 

appliance.

You can find this information:

on the inside of the washing 

machine door*

in the opened service flap*

on the rear of the appliance*

*depending on the model

Trust the expertise of the 

manufacturer.

 

Contact us for assistance. By doing so, 

you will ensure that the repairs are 

carried out by trained service personnel 

using genuine spare parts.

J

Technical data

Technical data

Dimensions:

848 mm x 598 mm x 446 mm
(height x width x depth)

Weight:

63 kg

Mains connection:

Nominal voltage 220V-240V, 50Hz
Minimum installation protection (

c

)10 

A
Nominal power 1900-2300W

Water pressure:

100–1000 kPa (1*–10 bar)

Note:  

*Appliance can function even at 0.3bar/

30kPa water pressure under specified 

loading conditions.

Product number

Production number

(1U

)'

Содержание WLK20261IN

Страница 1: ...en Instruction Manual and Installation Instructions Washing machine WLK20261IN WLK24269IN ...

Страница 2: ...perating and installation instructions describe different models any differences will be pointed out at the relevant points in the text Read these operating and installation instructions before switching on the washing machine Display rules Warning This combination of symbol and signal word indicates a possibly dangerous situation Not heeding the warning can cause death or injuries Caution This si...

Страница 3: ...pare the laundry 23 Sorting laundry 23 Starching 24 Dyeing bleaching 24 C Detergent 24 Correct selection of detergent 24 Saving energy and detergent 25 0 Programme default settings 25 6 Temperature 25 0 Spin Speed 25 ñ Finished in 26 Additional programme settings 26 G Speed F Eco 26 à Rinse Plus 27 Soak 27 p Easy Iron 27 1 Operating the appliance 27 Preparing the washing machine 27 Select programm...

Страница 4: ...ce must only be used for washing domestic laundry consisting of machine washable items and hand washable woollens see label on item Using the appliance for any other purpose is outside of the scope of its intended application and is forbidden This appliance is suitable for operation with mains water and commercially available detergents and care products must be suitable for use in washing machine...

Страница 5: ...he appliance safely and they have understood the potential risks of using the appliance Children must not play with this appliance Do not allow children to clean or maintain this appliance unsupervised Keep children under 3 years and pets away from this appliance Do not leave the appliance unattended when children or other people who are unable to assess the risks are in the vicinity Warning Risk ...

Страница 6: ... the appliance is not installed properly this may lead to a dangerous situation Ensure the following The mains voltage on your power socket must match the rated voltage specified on the appliance identification plate The connected loads and the required fuse protection are specified on the identification plate The mains plug and the protective contact socket must match and the earthing system must...

Страница 7: ...tion potentially resulting in injury or material damage Place the appliance on a clean even solid surface and using a spirit level to guide you level it with the screw in feet Riskofinjury materialdamage damagetotheappliance If you take hold of any of the appliance s protruding parts e g the appliance door in order to lift or move it these parts may break off and cause injury Do not take hold of a...

Страница 8: ...y Materialdamage damagetotheappliance The appliance is secured for transportation by transport locking devices If the transport locking devices are not removed before the appliance is operated this may result in damage to the appliance It is important to completely remove all transport locking devices before using the appliance for the first time Make sure that you retain these transport locking d...

Страница 9: ...n draining hot detergent solution into a washbasin Do not reach into the hot detergent solution Warning Eye skin irritation Detergent and care products may spray out if the detergent drawer is opened while the appliance is in operation Rinse eyes skin thoroughly if they it come s into contact with detergents or care products If accidentally swallowed seek medical advice Caution Material damage dam...

Страница 10: ...age the mains cable Do not make any technical modifications to the appliance or its features Repairs and any other work on the appliance must only be conducted by our customer service or by an electrician The same applies for replacing the mains cable when necessary Spare mains cables can be ordered from our customer service Warning Risk of poisoning Poisonous fumes may be given off by cleaning ag...

Страница 11: ...isposal www bosch home com in about bosch responsibility html See also Consult the authorized service center as to whether the Electronic Equipment can be repaired or not before discarding Consult the retailer about appliance take back schemes Don ts Don t dump the discarded Electronic Equipment in the open or in any land fill site as this will result in contamination of the soil and the ground wa...

Страница 12: ...textiles The temperatures in the machine may deviate from this so that you get the optimum mix of energy saving and washing results Information about the energy consumption The display provides information about the relative energy consumption in the selected program The more indicator lights light up the higher the program s consumption This enables you to compare the consumption levels of the di...

Страница 13: ... hose to a siphon Useful tool Spirit level for aligning Wrench with WAF13 for loosening the transport braces and WAF17 for aligning the appliance feet Page 17 A Mains lead B Bag Installation and operating instructions Customer Service location directory Warranty Supplementary sheet for the installation and operating instructions Cover caps for openings after the transport braces have been removed ...

Страница 14: ...listed here the local water and electricity supplier may have special requirements If in doubt have the appliance connected by a specialist Installation surface Note The washing machine must be aligned in a stable manner so that it does not move around The installation surface must be firm and level Soft floors floor coverings are not suitable Installation on a base or a wooden joist floor Caution...

Страница 15: ... transport locks before transporting the appliance Note Keep the screws and sleeves in a safe place 1 Take the hoses out of the holders 2 Unscrew and remove all four transport brace screws Remove the sleeves To do this remove the mains cable from the holders 3 Fit the covers Lock the covers firmly in place by applying pressure to the snap in hooks Hose and cable lengths Left hand connection Right ...

Страница 16: ...with a tool pliers the thread may be damaged Optimum water pressure in the supply network At least 0 1 MPa 1 bar Maximum 1 MPa 10 bar When the tap is open the water flow is at least 8 l min If the water pressure is higher than this a pressure reducing valve must be installed Connection 1 Connect the water supply hose to the water tap 26 4 mm and to the appliance Model Standard Model Aqua Secure Mo...

Страница 17: ...cked back into the appliance and may damage the appliance fabrics Make sure that The plug does not block drainage from the sink The end of the drain hose is not immersed in the drained water The water drains away quickly enough Drainage into a siphon The connection point must be secured using a hose clamp with a diameter of 24 40 mm available from specialist dealers Outlet into a plastic pipe with...

Страница 18: ...ied cut through or in contact with heat sources Grounding Instructions Warning Danger of death Improper connection of the ground may result in electric shock Have the appliance checked by a qualified technician or licensed electrician if you are in doubt as to whether the washing machine has been properly grounded This appliance must be grounded In the event of malfunction or breakdown grounding w...

Страница 19: ...ly use half the amount of detergent recommended by the detergent manufacturer Do not use detergent designed for wool or delicates 10 Close the detergent drawer 11 Press the A Start Reload button 12 When the program ends switch off the appliance Your washing machine is now ready to use Transportation e g when moving home Preparatory work 1 Turn off the water tap 2 Reduce the water pressure in the s...

Страница 20: ...en Getting to know the appliance 20 Getting to know the appliance GettingtoknowtheapplianceAppliance 6 7 Detergent dispenser 0 Control panel 8 Door 9S Open the door 9T Close the door Service flap ...

Страница 21: ...odel Programme default settings can be changed Overview of all programme default settings Page 25 0 additional programme settings can be selected Overview of all additional programme settings Page 26 8 Start button for starting interrupting e g adding laundry and cancelling a programme Programme selector for selecting the programme and for switching the washing machine on and off ...

Страница 22: ...d of programme after Hours 6 5 Load in kg Maximum load Depending on the model Status indicators for the programme progress programme sequence N à 0 End Wash rinse spin drain programme end E Childproof lock Lights up The childproof lock is active Flashes The childproof lock is actived and if the pro gramme selector has been adjusted or the buttons have been pressed Õ Door lock Lights up When the do...

Страница 23: ...ing to the care instructions and manufacturer s information on the care labels depending on Type of fabric fibre Colour Note Laundry can discolour or not be cleaned correctly Wash white and coloured items separately Wash new coloured items separately the first time you wash them Soiling Wash laundry with the same level of soiling together Some examples of soiling levels can be found in the chapter...

Страница 24: ...treatment Standard detergent with optical brighteners suitable for heat resistant white washing made from linen or cotton Programme i Cottons cold max 90 C Detergent for colours without bleach or optical brighteners suitable for coloured washing made from linen or cotton Programme i Cottons cold max 60 C Detergent for colours delicates without optical brighteners suitable for coloured laundry made...

Страница 25: ...olutions per minute before and during the program Setting 0 The rinsing water is drained but there is no final spin The laundry stays wet inside the drum e g for items that should not be spun Setting Rinse Stop no final spin The laundry stays in the water after the final rinse You can select Rinse Stop to prevent creasing if the laundry will not be taken out of the washing machine immediately afte...

Страница 26: ...rogram is running Certain factors can affect the program length e g Program settings Detergent dosage additional rinse cycles if required due to foaming Load size type of textiles longer washing for higher load and for textiles which absorb more water Imbalances e g due to fitted sheets are offset with several start ups of spin cycles Fluctuations in power supply Water pressure infeeding speed Add...

Страница 27: ...eload button again to continue the programme or change the programme p Easy Iron p Easy Iron Special spin sequence with subsequent fluffing Gentle final spin residual moisture in the laundry slightly increased 1 Operating the appliance OperatingtheapplianceNote Install and connect washing machine properly Before the 1st wash Page 19 Preparing the washing machine Notes Never switch on a damaged was...

Страница 28: ...ings on page 26 Overview of programmes Supplementary sheet for the operating and installation instructions Placing laundry into the drum Warning Danger of death Items of laundry pretreated with cleaning agents that contain solvents e g stain remover cleaning solvent may cause an explosion after being loaded into the washing machine Hand rinse items of laundry thoroughly beforehand Notes Mix items ...

Страница 29: ...es into contact with eyes or skin rinse thoroughly If accidentally swallowed seek medical advice 2 Pour in detergent and or cleaning product Notes Dilute viscous fabric softener and fabric conditioner with water This will prevent blockages Be careful when opening the detergent drawer while the appliance is running Starting the programme Press the A Start Reload button The indicator lamp lights up ...

Страница 30: ...childproof lock if you want to start a new program Adding removing laundry Following the start of the program you can add or remove laundry as required Press the A Start Reload button to do this The A Start Reload button indicator lamp flashes and the machine checks whether it is possible to add laundry If the following appears in the display panel The Õ symbol disappears adding laundry is possibl...

Страница 31: ...may shrink in the next wash or discolour another item Remove any foreign objects from the drum and the rubber seal risk of rusting Leave the washing machine door and detergent drawer open so that any residual water can dry away Always remove the washing Always wait until the programme ends as the appliance could still be locked Switch the appliance on and wait for the unlocking device If at the en...

Страница 32: ... small items of laundry evenly in the drum 2 Cleaning and maintenance Cleaningandmaintenance Warning Danger of death There is a risk of electric shock if you touch live components Switch off the appliance and unplug the mains plug Warning Risk of poisoning Toxic vapours can be produced by cleaning agents that contain solvents e g cleaning solvent Do not use cleaning agents that contain solvents Ca...

Страница 33: ...lean the inside of the housing as well 4 Fit the insert and lock it in place push the cylinder onto the guide pin 5 Push in the detergent drawer Note Leave the detergent drawer open so that any residual water can evaporate Detergent solution pump blocked Warning Risk of scalding When you wash at high temperatures the water gets very hot If you come into contact with the hot water you may be scalde...

Страница 34: ...e mains plug 3 Loosen the hose clamp Carefully remove the drain hose residual water may leak out 4 Clean the drain hose and siphon connecting piece 5 Reattach the drain hose and secure the connection using the hose clamp Filter in the water supply is blocked First reduce the water pressure in the supply hose 1 Turn off the tap 2 Select any program except 0 Spin 3 Press the A Start Reload button Al...

Страница 35: ...ssible leave it to cool down Warning Risk of injury You may injure your hands if you reach into the drum while it is turning Do not reach into the drum when it is turning Wait until the drum has stopped turning Caution Water damage Any escaping water may cause water damage Do not open the washing machine door if water can be seen through the glass If the laundry has to be removed the washing machi...

Страница 36: ...t for five seconds and then switch it on again If the dis play appears again call customer services Faults Cause Remedy Water is leaking from the machine Attach the drain hose correctly or replace it Tighten the screw connection of the drain hose The machine is not filling with water Detergent is not being dis pensed Have you pressed the A Start Reload button Is the tap turned on Could the filter ...

Страница 37: ... in the display panel Residual water in the care product compart ment i Not a fault the effect of the care product is not affected Clean the insert if necessary Odours in the washing machine Depending on the model run the Drum Clean Û 90 C or i Cottons 90 C program without laundry Add washing powder or a detergent containing bleach Note Topreventfoaming onlyusehalftheamountofdetergentrecommended b...

Страница 38: ...e mode Door is locked due to safety reasons water level and or temperature are too high It is not possible to add laundry Close the door immediately if necessary Press the A Start Reload button to continue the program If you cannot rectify a fault yourself after switching the machine off and on again or a repair is required Switch off the appliance and pull out the mains plug Turn off the tap and ...

Страница 39: ... machine door in the opened service flap on the rear of the appliance depending on the model Trust the expertise of the manufacturer Contact us for assistance By doing so you will ensure that the repairs are carried out by trained service personnel using genuine spare parts J Technical data TechnicaldataDimensions 848 mm x 598 mm x 446 mm height x width x depth Weight 63 kg Mains connection Nomina...

Страница 40: ...001367723 9808 You can find the contact information for all countries in the attached after sales service directory 7 Advice and repair order in the event of faults GB 0344 892 8979 Calls charged at local or mobile rate IE 01450 2655 0 03 per minute at peak Off peak 0 0088 per minute ...

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