Bosch WGG256A5NL Скачать руководство пользователя

Страница: 42 / 60

NLTroubleshooting

18 Troubleshooting

You can remedy minor faults on the device yourself. Before contacting customer

service, please refer to the troubleshooting information. This way you avoid

unnecessary costs.

WARNING

Risk of electric shock! Improper repairs

are dangerous.

▶

Only qualified personnel may carry out repairs on the device.

▶

Only original spare parts may be used for repair of the device.

▶

If the power cord of this appliance is damaged, it must be replaced by the

manufacturer, its service agent or a similarly qualified person in order to avoid

a hazard.

Malfunction

Cause and Troubleshooting

The display is off and

Start/Reload

flashes.

The energy saving mode is active.

▶

Press any button. aThe display

lights up again.

"E:36 / -10"

Drain pipe or water drain hose is clogged.

▶

Clean the drain pipe and the water drain hose.

Drain pipe or water drain hose is kinked or

pinched.

▶

Make sure that the drain pipe and the water

drain hose are not kinked or pinched.

Drain pump is clogged.

▶

→

†Cleaning the drain pump", page 39

Water drain hose is connected too high.

▶

Install the water drain hose at a maximum height of 1

meter.

Pump cover not assembled correctly.

▶

Assemble the pump cover correctly.

Detergent dosage is too high.

▶

Immediate measure: mix a tablespoon of fabric

softener with 0.5 l of water and pour this mixture into

the manual dosing compartment (not for outdoor,

sportswear and down textiles).

▶

When the intelligent dosing is activated, reduce the

basic dosing amount

→

Page 36†

Содержание WGG256A5NL

Страница 1: ...Washing machine WGG256A5NL NL User manual and installation instructions Translated from Dutch to English www onlinedoctranslator com ...

Страница 2: ...on the appliance 32 13 2 Set program 32 3 3 Energy Saving Mode 13 4 Set up and connection 13 4 1 Unpacking the device 13 4 2 Package contents 13 13 3 Adjust program settings 32 13 4 Loading the drum with laundry 33 4 3 Installation site requirements 13 13 5 Dosing detergent and care agent 33 4 4 Removing transport locks 14 13 6 Starting the program 33 13 7 Soaking the laundry 33 13 8 Adding laundr...

Страница 3: ...nt drawer 37 17 3 Cleaning the drain pump 39 17 4 Cleaning the inlet opening in the rubber sleeve 41 18 Troubleshooting 42 18 1 Emergency release 54 19 Transporting Storing and dispose of 54 19 1 Disassembling the device 54 19 2 Installing transport locks 54 19 3 Putting the device back into operation 54 19 4 Disposal of your old appliance 55 20 Customer Service 55 20 1 Product number E no and pro...

Страница 4: ...intenance products for domestic use and in enclosed spaces within the sly environment to an altitude of 4000 m above sea level 1 3 Restriction of users This appliance can be used by children aged from 8 years and above and persons with reduced physical sensory or mental capabilities or lack of experience and or knowledge if they have been given supervision or instruction concerning use of the appl...

Страница 5: ...th Never power the device via an external switching device e g a time switch or remote control When the device is installed the mains plug of the mains connection cable must be freely accessible or if free access is not possible an all pole disconnecting device must be installed in the permanently installed electrical system in accordance with the installation instructions When setting up the devi...

Страница 6: ...ble connection set Do not install appliances from different manufacturers and with different depths and widths in a washer dryer column Do not set up a washer dryer column on a platform the devices can tilt WARNING Risk of suffocation Children can pull packing material over their head and become entangled and suffocate Keep packaging material away from children Do not let children play with packag...

Страница 7: ...ect the device from the power supply Always pull the plug on the power cord If the appliance or the mains cable is damaged immediately unplug the mains cable from the socket or switch off the fuse in the fuse box and close the tap Contact customer service Page 55 Penetrating moisture can cause an electric shock Only use the device in closed rooms Never expose the device to excessive heat and humid...

Страница 8: ...p detergents and care products out of the reach of children WARNING Risk of explosion If laundry has been pretreated with cleaning agents containing solvents this can lead to an explosion in the appliance Rinse pre treated laundry thoroughly with water before washing CAUTION Risk of injury The cover plate may break when climbing or clambering on the device Do not climb or clamber on the device The...

Страница 9: ...aintenance Observe the safety instructions when cleaning and maintaining the device WARNING Risk of electric shock Improper repairs are dangerous Only qualified personnel may carry out repairs on the device Only original spare parts may be used for repair of the device If the power cord of this appliance is damaged it must be replaced by the manufacturer its service agent or a similarly qualified ...

Страница 10: ...NLSafety WARNING Risk of poisoning Toxic fumes can be generated when cleaning agents containing solvents are used Do not use solvent based cleaning agents 10 ...

Страница 11: ...nts Do not use strongly alcoholic cleaning agents Do not use hard scouring or dishwashing sponges 2 Material damage avoid Follow this instruction to avoid material damage and damage to the device PAY ATTENTION Incorrect dosage of fabric softeners detergents care products and cleaning agents can affect the functioning of the appliance Follow the manufacturer s dosing recommendations Exceeding the m...

Страница 12: ...e reused Dispose of the individual components separately according to type Wash laundry without prewash 3 2 Energy and resource efficient aWashing with prewash extends program duration and increases energy and water consumption If you follow these directions your device will use less power and water The device has automatic load matching aThe automatic load matching ming optimally adapts the water...

Страница 13: ...ded for use with the device can lead to material and device damage Before use remove all these items and the supplied accessories from the drum Remark The device has been checked at the factory for correct operation Water stains may remain in the device The stains disappear after the first wash The delivery consists of Washing machine Accompanying documents Transport protections Remove transport l...

Страница 14: ...ost sensitive places or outdoors If the device is tilted more than 40 residual water can run out of the device and cause material damage Carefully tilt the device Transport the device upright on a wall no snakes between wall and clamping device man 4 4 Removing transport locks The device is secured for transport with transport locks at the rear of the device installation site Plinth Requirements T...

Страница 15: ...W13 open end wrench 5 Install the 4 cover caps 6 Push the 4 cover caps down 3 Remove the mains connection cable from the holder 4 5 Removing transport reinforcements 4 Remove the 4 sleeves 1 Loosen and remove the screws of the vertical transport reinforcements with a T20 screwdriver 15 ...

Страница 16: ...onnect the water inlet hose to the tap 26 4 mm 3 4 4 Remove the transport reinforcement 3 Open the tap carefully and check that the connections are tight Connection types for water drainage The information will help you to connect this appliance to the water outlet PAY ATTENTION When draining the water drain hose is under pressure and can come loose from the installed connection position Secure th...

Страница 17: ...W17 open end wrench The connection position tie with a hose clamp 24 40 mm bore gene washbasin the water feeding hose with a bend Page 31 fixate and gene plastic stand pipe with rubber run muff or a floor drain the water feeding hose with a bend Page 31 fixate and gene 2 To adjust the appliance turn the appliance feet Check the horizontal adjustment of the appliance with a spirit level All applian...

Страница 18: ...iance electrically Remark Your home electrical installation for this appliance must comply with local legal and safety regulations and must include an earth leakage circuit breaker 1 Insert the mains plug of the mains cable of the device into a socket in the vicinity of the device The connection data of the device can be found in the technical data Page 57 2 Check the mains plug for tightness 18 ...

Страница 19: ...3 4 5 6 7 2 8 8 1 Depending on the device type details in the picture may differ e g the color and o m the V r 1 service color Page pe pump 39 n 7 Transport reinforcements Page 15 2 Door Detergent ae Page 20 8 Transport protections Page 14 3 l d 4 Control p n Page 20 a eel 5 water drains Page 16 lang 6 Mains connection cable Page 18 19 ...

Страница 20: ...tainer for fabric softener 3 Detergent dispenser 1 2 3 5 3 Control panel You can set all functions of your device and obtain information about the operating status via the control panel 2 3 4 1 1 4 1 2 program program a a s Page 27 voter Page 3 2 3 display p age 22 4 knop and page after 25 20 ...

Страница 21: ...ash without any laundry the first time 1 Turn the program selector onCleaning the drumto make 2 Close the door 3 Pull out the detergent drawer 4 Put the powder detergent in the manual dosing compartment To avoid foaming use only half the amount recommended by the detergent manufacturer for light soiling Do not use wool or delicate detergent 5 Slide the detergent drawer into the appliance 6 Press S...

Страница 22: ...in the program 10 Ready in 1 Ready in time Buttons Page 25 10 0 kg1 Recommended load Maximum load amount for the set program in kg 1600 Spin speed tal Set spin speed in rpm without final spin only drain Rinse hold without drain 90 Temperature Set temperature in C Buttons Page 25 cold Start Additional to fill Start Pause S art cancel or pause lights up the program is running and can be aborted or p...

Страница 23: ...is activated Keys Page 26 speed Perfect speedPerfect Washing in a shorter time is activated Buttons Page 25 Blood Grass Red wine Butter salad oil The stain type is activated The stain type is activated The stain type is activated The stain type is activated drum memory flour cleaning flashes drum dirty Run the Drum Clean program for cleaning and maintenance of the drum and the lye container Cleani...

Страница 24: ... 35 fabric softener 50ml1 basic dosage multiplicity Basic dosing amount for the detergent or fabric softener Basic dosing quantity page 36 Door lights up the door is locked and can not be opened flashes the door is not closed off the door is unlocked and can be den open Crane No water pressure The water pressure is too low Detergent drawer The detergent drawer is not fully retracted E 35 101 1Exam...

Страница 25: ...d to the type of stain i DOS activate deactivate Basic dosing amount of A short press on the button activates or deactivates the intelligent dosing system for fabric softener or liquid detergent You can set the basic dosing amount by pressing the button for approx 3 seconds Intelligent dosing system page 35 Ready in up to 24 hours Capture the program end The program duration is already included in...

Страница 26: ...t is automatically dosed for the prewash and main wash When the intelligent dosing system is deactivated put the detergent for the prewash directly into the drum Anti wrinkle activate deactivate Activate or deactivate washing with less crease To reduce creasing in the laundry the spin process and spin speed are adjusted The laundry is so damp after washing that it hangs out well on the clothesline...

Страница 27: ...ether The wash result corresponds to the best possible wash result class and complies with legal regulations The wash result corresponds to the best possible wash result class and complies with legal regulations For this programme the washing temperature is automatically adjusted depending on the load capacity in order to achieve optimum energy efficiency with the best possible washing result The ...

Страница 28: ...h a high wool content To avoid shrinkage of the laundry the drum with textiles moves especially gently with long pauses Use a wool detergent Program setting max 40 C max 800 rpm 2 0 To rinse Rinse with subsequent centrifugation and drain off the water Program setting max 1600 rpm Centrifuge Drain Centrifuge and drain water If you only want to drain the water activate The laundry is not spun Progra...

Страница 29: ...erature and spin speed are not adjustable in this program and are set automatically The temperature is a maximum of 30 C The spin speed is up to 800 rpm Jeans Dark used to be Wash dark and colour intensive textiles made of cotton and wrinkle resistant textiles e g jeans Wash the laundry inside out Use a liquid detergent Program setting max 40 C max 1200 rpm 4 0 drum cleaning gene Cleaning and main...

Страница 30: ...m cleaning indicator flashes as a reminder Super Short 15 30 min Wash cotton synthetic and blended fabrics Short program for lightly soiled small items of laundry The program duration is approx 30 minutes If you want to shorten the program duration to 15 minutes activate Speed Perfect The maximum load capacity is reduced to 2 0 kg Program setting max 40 C max 1200 rpm 4 0 1Speed Perfectactivated 2...

Страница 31: ...oks and eyes Tie fabric belts apron straps etc together or use a laundry bag Tie together long drawstrings and cords with fixed ends in hoods or trousers Remove curtain rollers and lead laces or use a laundry net use a laundry net for small items of laundry e g children s socks some stubborn dried on stains can be removed by washing several times wash large and small items of laundry together 11 L...

Страница 32: ...bump test executed Information from the manufacturer about use and dosage can be found on the packaging Remark The drum lighting switches off automatically Comments with liquid detergents only tend to use self flowing liquid detergents various liquid detergents don t mix detergent and fabric softener not to blend Not stored for too long and strongly in using thickened products no solvent containin...

Страница 33: ...e displayed aAfter the program end it shows display End 2 Place the laundry in the drum 3 Close the door Make sure that no small items of laundry are caught in the door 13 5 Dosing detergent and care agent 13 7 Soaking laundry In programs where intelligent dosing is not possible or desired you can dose the detergent manually Remark No additional detergent is needed The soapy water is then used for...

Страница 34: ... the residual water to dry out 14 Child Lock Secure your device against unwanted operation via the controls 3 Remove the laundry Page 34 14 1 Activating child lock Both keys 3 sec press for approx 3 seconds 13 10 Resume program at rinse hold aThe display shows to give aThe controls are blocked aThe childproof lock remains in effect even after the switching on the device and activated in the event ...

Страница 35: ...add additional detergent or fabric softener to the manual dosing dispenser Dosing detergent and care agent page 33 If you want to dose manually for a set program please observe the following instructions Deactivate the intelligent dosing system before starting the program The settings are saved even after the device is switched off Buttons Page 25 Fill the detergent or detergent softer in the manu...

Страница 36: ... basic dosing amount which is geared to a standard load of 4 5 kg 3 Pour liquid detergent and fabric softener into the respective dosing containers Detergent drawer Page 20 Basic dosing amount To adjust 1 Press for approx 3 si DOS aThe display shows the set ba sizzle dose for 2 To adjust the basic dose amount for press i DOS 3 PressReady into adjust the setting 4 To finish the setting wait briefly...

Страница 37: ...Electrical components can be damaged by contact with water Do not clean the pump unit in the dishwasher or immerse it in water Protect the electrical connections on the back from moisture detergent and fabric softener residues 17 1 Cleaning the drum CAREFULLY Risk of injury Permanent washing at low temperatures and lack of ventilation of the appliance can damage the drum and cause injuries Run a d...

Страница 38: ...n the pump unit with a damp cloth 5 Unlock and remove the detergent drawer lid 8 Clean the detergent drawer and lid with a soft damp cloth or hand shower 6 Empty the detergent drawer 9 Insert the detergent drawer dry the lid and the pump unit and install 38 ...

Страница 39: ...tly large container under the opening 11 Slide the detergent drawer into the appliance 6 Remove the drain hose from the holder 17 3 Cleaning the drain pump Clean the drain pump in the event of malfunctions e g blockages or chattering Emptying the drain pump 1 Close the tap 2 Turn off the device 3 Disconnect the plug of the device from the mains 39 ...

Страница 40: ... carefully unscrew the lid Pull off the sealing cap to allow the wash water to flow into the collection container Large impurities can cause the filter element to get stuck in the pump housing Loosen impurities and remove filter element 8 Press the stopper back on 2 Clean the interior screw thread of the pump cover and pump housing 9 Clamp the drain hose in the holder The pump cover consists of tw...

Страница 41: ... cover Check that the pump cover components are correctly assembled Regularly check the inlet opening in the rubber sleeve for blockages and clean the inlet opening 1 Open the appliance door 2 Clear the blockages from the inlet opening 5 Tighten the pump cover as far as it will go 90 Remark Do not use pointed or sharp objects The G must repic of the p standing vertically cover lid n 41 ...

Страница 42: ...oad flashes The energy saving mode is active Press any button aThe display lights up again E 36 10 Drain pipe or water drain hose is clogged Clean the drain pipe and the water drain hose Drain pipe or water drain hose is kinked or pinched Make sure that the drain pipe and the water drain hose are not kinked or pinched Drain pump is clogged Cleaning the drain pump page 39 Water drain hose is connec...

Страница 43: ... pump page 39 Inlet opening of the rubber sleeve is clogged Clean the inlet opening in the rubber sleeve page 41 E 10 00 10 20 Pump of the intelligent dosing system is blocked 1 Turn off the device 2 Clean the pump unit Cleaning the detergent drawer Page 37 3 If the indication reappears enable the service Customer Service page 55 Remark You can start the washing program if you deactivate the intel...

Страница 44: ... as far as it will go Push the detergent drawer into the appliance as far as it will go Pump unit is not installed 1 Place the pump unit in the detergent drawer Cleaning the detergent drawer Page 37 2 Push the detergent drawer into the appliance as far as it will go burns Temperature is too high Wait for the temperature to drop program cancel page 34 Water level is too high Select a suitable progr...

Страница 45: ...r cable is not plugged in Connect the appliance to the mains The fuse in the fuse box has tripped Check the fuse in the meter box Power supply has failed Check whether the interior lighting or other appliances are working Program does not start Start Reloadwas not pressed Press Start Refill Door is not closed 1 Close the door 2 To start the program press Start Refill Child lock is activated Deacti...

Страница 46: ...ut Door cannot be opened Temperature is too high Wait for the temperature to drop program cancel page 34 Water level is too high Select a suitable program for draining Programs Page 27 Power cut Open the door with the emergency release Emergency release page 54 Washing water is not pumped out Drain pipe or water drain hose is clogged Clean the drain pipe and the water drain hose Drain pipe or wate...

Страница 47: ...No water flows into the device The detergent was not washed in Start Reloadwas not pressed Press Start Refill The strainers in the water supply are clogged Clean the strainers in the water supply Water tap is closed Open the water tap Water supply hose is kinked or pinched Make sure that the water supply hose is not kinked or pinched Start several times with centrifugation The imbalance control sy...

Страница 48: ...ce is not leveled properly Adjusting the device Page 17 Device feet are not fixed Secure the device feet Adjusting the device Page 17 Transport protections have not been removed Remove transport locks page 14 Drum is spinning er no water flows into the appliance Load recognition is active No error no action necessary Remark The load detection can take up to 2 minutes strong foam ming Detergent dos...

Страница 49: ...ean the drain pipe and the water drain hose Drain pipe or water drain hose is kinked or pinched Make sure that the drain pipe and the water drain hose are not kinked or pinched The unbalance detection system has interrupted the spin cycle due to uneven distribution of the laundry Redistribute the laundry in the drum Remark If possible place large and small items of laundry together in the drum Dif...

Страница 50: ...h Unsuitable program set for the type of fabric Select a suitable program for the type of fabric Spin result is not to satisfaction ness The laundry is too wet too damp Low spin speed is set Set a higher spin speed for the next wash Start the programCentrifuge Anti wrinkleis activated Select a suitable program for the type of fabric Drain pipe or water drain hose is clogged Clean the drain pipe an...

Страница 51: ...sing system 1 Check whether the detergent used is suitable Detergent and care agent Page 32 2 Empty the dosing containers Cleaning the detergent drawer Page 37 3 Clean the dosing containers 4 Refill the dosing containers Filling the dosing container page 35 Basic dosing amount not set correctly When the intelligent dosing is activated reduce the basic dosing amount Page 36 Detergent residue on the...

Страница 52: ...efill the dosing containers Filling the dosing container page 35 Unsuitable detergent has been placed in the dosing container of the intelligent dosing system 1 Check whether the detergent used is suitable Detergent and care agent Page 32 2 Empty the dosing containers Cleaning the detergent drawer Page 37 3 Clean the dosing containers 4 Refill the dosing containers Filling the dosing container pag...

Страница 53: ...ing Odor has formed in the appliance Pine tree Humidity and detergent residue can encourage bacterial growth Cleaning the drum Page 37 When you are not using the appliance leave the door and detergent drawer open to allow the residual water to dry out 53 ...

Страница 54: ...e transport locks to avoid damage 1 Remove the 4 cover caps using a screwdriver aThe door lock is unlocked 2 Place the service door and click it into place 3 Close the service door 19 Transport on hit and drain Keep the cover caps 2 Install the 4 transport locks Keep the description Remove transport locks page 14and proceed in reverse order Here you will find an explanation of how to prepare the d...

Страница 55: ...that are relevant for the function in accordance with the respective Ecodesign Regulation can be obtained from our service department for a period of at least 10 years from the time the device is placed on the market within the European Economic Area 1 Unplug the power cord from the outlet 2 Cut the power cord Remark Engaging the service within the framework of the manufacturer s warranty conditio...

Страница 56: ...number FD can be found on the type plate of the device The type plate is located depending on the model on the inside of the door on the inside of the bottom holding valve on the back of the device honeycomb In order to quickly find your device data and the service telephone numbers you can write down the data 56 ...

Страница 57: ... 10 0 10 0 3 59 3 00 3 00 3 23 3 19 3 18 3 59 1 145 0 490 0 279 0 530 1 420 2 060 1 450 68 0 47 0 32 0 94 0 97 0 92 0 102 0 45 30 25 24 45 61 43 1600 1600 1600 1600 1600 1600 1600 44 00 44 00 44 00 43 00 43 00 45 00 43 00 Cotton 40 C Prewash wrinkle recovery lenght 40 C 4 0 2 30 0 760 56 0 49 1200 30 00 Fast Mix 40 C 4 0 1 05 0 640 42 0 44 1400 50 00 Wool 30 C 2 0 0 37 0 171 41 0 23 800 23 00 1Act...

Страница 58: ... water supply feeding hose 150 cm Length of the water drain hose 150 cm Length of the mains connection cable 160 cm 1Depending on the device output ring This product contains light sources of energy class F The light sources are available as spare parts and may only be replaced by a trained technician You can find more information about your model on the Internet under https eprel ec europa eu 1 T...

Страница 59: ......

Страница 60: ... com service Contact data of all countries are listed in the attached service directory BSH Hausgeräte GmbH Carl Wery Strasse 34 81739 Munich GERMANY www bosch home com A Bosch Company 9001703012 9001703012 020215 NL ...

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