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Faults and what to do about them       

en

43

Faults and what to do about them

Faults

Cause/Remedy

Water is leaking from the 

appliance.

Attach the drain hose correctly or replace it.

Tighten the screw fitting on the supply hose.

The door cannot be 

opened.

The temperature in drum is too high to open the door.

The safety function is activated. Stop the programme?

The water level in drum is too high.

Can the door only be opened by the emergency release? 

~

 "Emergency release" on page 41

The appliance is not filling 

with water.
Detergent is not being dis-

pensed.

Programme does not start?

Is the tap turned on?

Could the filter in the water supply be blocked?  

~

 "Filter in the water supply is blocked" on page 40

Note:  

If an additional water filter has been installed (depending on the 

model), check for contaminants and clean if required 

~

 separate installa-

tion and cleaning instruction for water filter.

Is the supply hose kinked or trapped?

The programme will not 

start.

Have you touched the 

Start/Reload

 

A

 button or selected 

ñ

 

Finished 

in

?

Is the door closed?

Childproof lock activated? Deactivate childproof lock.

Shop mode activated? If the display shows 

à•‹

 for 5 s after you have 

switched on the appliance, the appliance is in shop mode. Wait for the dis-

play message 

à•‹

 to disappear. Touch and hold 

Start/Reload

 

A

 for at 

least 5 s. 

‹””

 will appear in the display panel. Turn the programme selec-

tor to  

Off

. Now you already turned off the shop mode. You can use the 

appliance now as usual.

The programme has 

started and the drum is 

rotating, but the drum is 

not filling with water.

Not a fault – Some programme specifically detect and weigh the load after the 

program has started in order to calculate the optimum amount of water for 

washing. The drum will then start filling with water.

The water is not draining.

Could the drain pump be blocked? 

~

 "Drain pump is blocked" on page 39

Could the drain hose at the siphon be blocked? 

~

 "The drain hose at the siphon is blocked" on page 40

Water is not visible in the 

drum.

Not a fault – the water is below the visible area.

The wrong detergent/fab-

ric softener has been 

poured into the dis-

penser(s).

Empty the dispenser(s), clean it/them and pour in the correct product. 

~

 "Emptying the detergent draw, cleaning the detergent drawer and its hous-

ing" on page 37

 

~

 "Measure and add detergent and care products" on page 33

Detergent/fabric softener 

has congealed in the dis-

pensers.

Empty the dispenser(s), clean it/them and pour in the correct product. 

 

Содержание WGG234E0SG

Страница 1: ...3FHJTUFS ZPVS OFX EFWJDF PO Z PTDI OPX BOE HFU GSFF CFOFGJUT CPTDI IPNF DPN XFMDPNF en Instruction Manual and Installation Instructions Washing machine WGG234E0SG ...

Страница 2: ...perating and installation instructions describe different models any differences will be pointed out at the relevant points in the text Read these operating and installation instructions before switching on the washing machine Display rules Warning This combination of symbol and signal word indicates a possibly dangerous situation Not heeding the warning can cause death or injuries Caution This si...

Страница 3: ...your laundry and appliance 24 Sorting laundry 24 Starching 25 Dyeing bleaching 25 P Overview of programmes 26 Selectable programme 26 0 Programme default settings 30 6 Temp C 30 0 rpm 30 ñ Finished in 30 Additional programme settings31 x Anti Stain 31 ã Pretreatment 31 Ï Rinse Plus 31 p Easy Iron 32 G SpeedPerfect 32 1 Operating the appliance 32 Preparing the appliance 32 Select programme switch o...

Страница 4: ...only be used for washing domestic laundry consisting of machine washable items and hand washable woollens see label on item Using the appliance for any other purpose is outside of the scope of its intended application and is forbidden This appliance is suitable for operation with mains water and commercially available detergents and care products must be suitable for use in washing machines This a...

Страница 5: ...he appliance safely and they have understood the potential risks of using the appliance Children must not play with this appliance Do not allow children to clean or maintain this appliance unsupervised Keep children under 3 years and pets away from this appliance Do not leave the appliance unattended when children or other people who are unable to assess the risks are in the vicinity Warning Risk ...

Страница 6: ... the appliance is not installed properly this may lead to a dangerous situation Ensure the following The mains voltage on your power socket must match the rated voltage specified on the appliance identification plate The connected loads and the required fuse protection are specified on the identification plate The mains plug and the protective contact socket must match and the earthing system must...

Страница 7: ...tion potentially resulting in injury or material damage Place the appliance on a clean even solid surface and using a spirit level to guide you level it with the screw in feet Riskofinjury materialdamage damagetotheappliance If you take hold of any of the appliance s protruding parts e g the appliance door in order to lift or move it these parts may break off and cause injury Do not take hold of a...

Страница 8: ...y Materialdamage damagetotheappliance The appliance is secured for transportation by transport locking devices If the transport locking devices are not removed before the appliance is operated this may result in damage to the appliance It is important to completely remove all transport locking devices before using the appliance for the first time Make sure that you retain these transport locking d...

Страница 9: ...ion Warning Eye skin irritation Detergent and care products may spray out if the detergent drawer is opened while the appliance is in operation Rinse eyes skin thoroughly if they it come s into contact with detergents or care products If accidentally swallowed seek medical advice Caution Material damage damage to the appliance If the amount of laundry in the appliance exceeds its maximum load capa...

Страница 10: ...d by our customer service or by an electrician The same applies for replacing the mains cable when necessary Spare mains cables can be ordered from our customer service Warning Risk of poisoning Poisonous fumes may be given off by cleaning agents that contain solvents e g cleaning solvent Do not use cleaning agents that contain solvents Warning Risk of electric shock material damage damage to the ...

Страница 11: ... to authorized collection centers for disposal Consult the authorized service center as to whether the Electronic Equipment can be repaired or not before discarding Consult the retailer about appliance take back schemes Don ts Don t dump the discarded Electronic Equipment in the open or in any land fill site as this will result in contamination of the soil and the ground water Don t dispose of the...

Страница 12: ...te the display backlighting Low power mode is not be activated when the programme is running If the laundry will be dried in a dryer select the spin speed according to the dryer manufacturer s instructions 5 Positioning and connecting PositioningandconnectingStandard accessories Note Check the appliance for transport damage Never use a damaged appliance If you have any complaints contact the deale...

Страница 13: ...iance in areas exposed to frost or outdoors Caution Water damage The connection points for the water supply hose and water drain hose are under high water pressure To prevent leaks and water damage you must follow the instructions in this section Notes In addition to the safety information listed here the local water and electricity supplier may have special requirements If in doubt have the appli...

Страница 14: ...red for transportation using transport locks If the transport locks are not removed the appliance may become damaged when it is operated Before using the appliance for the first time make sure that you completely remove all four transport locks Keep the locks in a safe place To prevent transport damage from occurring if the appliance is moved at a later date you must refit the transport locks befo...

Страница 15: ...ap in hooks Removing the support struts 1 Unscrew and remove all screws in the vertical transport struts 2 Remove the transport struts 3 Undo and remove the screws on the horizontal transport strut 4 Remove the transport strut Hose and cable lengths Connection on left side or 7 140 cm 0 150 cm 8 95 cm 0 cm 100 cm 7 ...

Страница 16: ...o not use a used supply hose Only use the supply hose supplied or one that was purchased from an authorised specialist retailer Do not bend squash modify or cut through the water supply hose otherwise its strength is no longer guaranteed Only tighten the screw connections by hand If the screw connections are tightened too much with a tool pliers the thread may be damaged Optimum water pressure in ...

Страница 17: ...ter Caution Water damage When water is being pumped away the outlet hose is under water pressure and may slip out of the wash basin or connection point Secure the drain hose so that it cannot slip out Caution Damage to the appliance fabrics If the end of the drain hose is immersed in the drained water water may be sucked back into the appliance and may damage the appliance fabrics Make sure that T...

Страница 18: ...h a spirit level and adjust it if necessary Change the height by turning the appliance feet All four appliance feet must stand firmly on the ground 3 Tighten the lock nut against the housing In doing so hold the foot tight and do not adjust its height The lock nuts on all four appliance feet must be screwed tightly against the housing Electrical connection Warning Risk of death There is a risk of ...

Страница 19: ...without laundry Note The appliance must have been installed and connected properly Positioning and connecting on page 12 Never switch on a damaged appliance 1 Insert mains plug 2 Turn the water tap on 3 Close the door Do not load any laundry 4 Select the Û Drum Clean 90 C programme 5 Open the detergent drawer 6 Pour approx 1 litre of water into dispenser II 7 Add standard detergent to dispenser II...

Страница 20: ...t and tighten the screws c Clip the hoses securely in the holders Before switching on the appliance again Notes The support struts must be removed Removing the support struts on page 15 The transport braces must be removed Removing the transport locks on page 14 Pour approx 1 litre of water into dispenser II select the Drain programme and start This will prevent detergent from flowing straight int...

Страница 21: ...Getting to know the appliance en 21 Getting to know the appliance GettingtoknowtheapplianceAppliance Detergent drawer 0 Control panel 8 Loading door Service flap ...

Страница 22: ...mme default settings Page 30 0 Additional programme settings can be selected Overview of all additional programme settings Page 31 8 Start Reload A button for starting interrupting e g adding laundry and cancelling a programme Programme selector for selecting the programme and for switching the appliance on and off ...

Страница 23: ... revolutions per minute 2 No spin 2 30 Programme remaining time Programme remaining time depends on the programme selec tion in h min hours minutes 0 5 24 h Finish in time Programme ends after h h hours 8 0 kg Maximum load for washing Recommended load in kg Depending on the selected model and pro gramme Display Setting Anti Stain W T Pretreatment 1 2 3 Rinse Plus p Easy Iron G SpeedPerfect Display...

Страница 24: ...ights underwired bras etc Close zips button up covers Brush sand out of pockets and collars Remove curtain fittings or place in a net bag Sorting laundry Sort your laundry according to the care instructions and manufacturer s information on the care labels depending on Type of fabric fibre Colour Note Laundry may discolour Wash white and coloured items separately Wash new coloured items separately...

Страница 25: ... Measure starch into dispenser I in accordance with the manufacturer s instructions clean first if necessary 4 Touch the Start Reload A button Dyeing bleaching Dye should only be used in normal household quantities Salt may damage stainless steel Always follow the dye manufacturer s instructions Do not use the appliance to bleach clothes ...

Страница 26: ...Perfect possible 0 Cottons Eco Hard wearing fabrics heat resistant fabrics made of cotton or linen Energy optimised washing by reducing the temperature while achieving a comparable washing result for the i Cottons pro gramme Note The washing temperature is lower than the selected tem perature If you want to achieve a higher water temperature use the i Cottons programme with a higher temperature as...

Страница 27: ...g which the items rest in the water 2 0 kg 40 C 2 800 rpm possible Û Drum Clean Programme for cleaning and caring for the drum and the outer tub e g before running the first wash cycle if washing fre quently at a low temperature 40 C or lower or if an odour has developed after a prolonged period of non use The symbol Û memory function drum care flashes if you have not used any programme at a tempe...

Страница 28: ...We recommend using a small dose of a detergent designed for delicates 2 5 kg 60 C 400 1200 rpm Ï Rinse Plus not possible Kids Programme suitable for washing kidswear made of cotton or synthetic textiles 8 0 kg 90 C 400 1200 rpm x Anti Stain ã Pretreatment p Easy Iron possible w Sportswear Sportswear and leisurewear made from microfibre fabrics Note Before washing clean the detergent drawer thoroug...

Страница 29: ... Easy Iron G Speed Perfect possible Super Quick 15 30 Super Quick 15 programme For less soiling and low load capacity e g daily changing laundry or new laundry Super Quick 30 programme For less soiling cotton or linen laundry Note The default programme is Super Quick 15 when you deactivate G SpeedPerfect setting it will run Super Quick 30 programme 4 0 kg 2 0 kg 40 C 400 1200 rpm Ï Rinse Plus G Sp...

Страница 30: ...ramme that has been selected ñ Finished in Before starting the programme you can preselect the programme end Finish in time in 0 5h h hour increments between minimum selectable ending time and 9 5h or 1 hour increments between 10h and 24h up to a maximum of 24 hours To do this 1 Select a programme except myTime programme The programme duration is displayed for the selected programme e g 2 30 hours...

Страница 31: ...ted to each type of stain This makes sure that stains are treated in the best possible way ã Pretreatment Touch ã Pretreatment to activateW Handsoaking or T Prewash W Handsoaking Before the main wash cycle starts the washing remains for longer in the water to partially dissolve intensive soiling After the handsoaking process it is possible to add laundry within 15 minutes while blinks touch Start ...

Страница 32: ... appliance The appliance was tested before delivery To remove residual water from the test procedure the first wash cycle should be run without laundry using the Û Drum Clean programme Before washing for the first time on page 19 Notes Never switch on a damaged appliance Inform customer service 1 Insert mains plug Warning Risk of death from electric shock Risk of death if live parts are touched Ne...

Страница 33: ...Measure and add detergent and care products Caution Damage to the appliance Detergents and agents for the pretreatment of laundry e g stain remover prewash sprays etc may damage the surfaces of the appliance Keep these agents away from the surfaces of the appliance Using a damp cloth immediately remove any fine spray residue and other residue droplets Dosing Dose the detergents and care products a...

Страница 34: ...me Touch and hold Start Reload A button for 1 2 seconds then release the button The programme starts and the appliance door is locked The ñ Finished in is shown in the display panel and counts down until the programme starts After the programme has started the programme duration is displayed And the symbols for the programme progress are lighting up Childproof lock You can lock the appliance to pr...

Страница 35: ... high or while the drum is turning and it is not possible to add laundry during this time Changing the programme If you have started the wrong programme by mistake you can change the programme as follows 1 Touch the Start Reload A button 2 Select another programme 3 And touch the Start Reload A button again The new programme starts from the beginning Cancel the programme For programmes at high tem...

Страница 36: ...amme selector to position 1 The appliance is switched on 2 Touch and hold the 0 rpm button and at the same time turn the programme selector clockwise to position 2 Release the 0 rpm button The setting mode is activated and the preset setting appears in the display panel Changing the volume and drum care information Use the ñ Finished in button to change the following settings at the corresponding ...

Страница 37: ...hat contain solvents e g cleaning solvent can damage surfaces and components in the appliance Do not use cleaning agents that contain solvents Appliance housing control panel Remove the detergent residue immediately Wipe the housing and the control panel with a soft damp cloth Do not use abrasive cloths sponges or detergents stainless steel cleaner Do not clean the appliance with a water jet Drum ...

Страница 38: ... onto the guide pin 5 Push in the detergent drawer Note Leave the detergent drawer open so that any residual water can evaporate Cleaning the measuring aid A for liquid detergent If it contains liquid detergent residue 1 Hold the measuring aid pull the cover upward and disconnect them 2 Clean the measuring aid and cover with water and brush 3 Install the cover back to the measuring aid Pay attenti...

Страница 39: ...out the mains plug 2 Open the service flap 3 Take the drain hose out of the retainer Remove the sealing cap and pour the water out into a suitable container Replace the sealing cap and place the drain hose back in the retainer 4 Carefully unscrew the pump cover residual water may leak out Clean the interior pump cover thread and pump housing The impeller in the drain pump must be able to rotate 5 ...

Страница 40: ...se water pressure in the supply hose 1 Turn off the water tap 2 Select the i Cottons activate G SpeedPerfect setting programme Note If your appliance with intelligent dosing system you also need to deactivate the intelligent dosing system 3 Select the Start Reload A button Allow the programme to run for approx 40 seconds 4 Turn the programme selector to Off 5 Pull out the mains plug Clean the filt...

Страница 41: ...lding if you come into contact with hot water and laundry If possible leave it to cool down first Warning Risk of injury Reaching into the drum while it is still turning may cause hand injuries Do not reach into the drum when it is turning Wait until the drum has stopped turning Caution Water damage Any escaping water may cause water damage Do not open the door if water can be seen through the gla...

Страница 42: ...amme duration is extended E lights up The childproof lock is activated deactivate it The symbol Û flashes Run the Û Drum Clean programme to clean and care for the drum and the outer tub Notes Run the programme without laundry Use washing powder or a detergent containing bleach To prevent foaming only use half the amount of detergent recommended by the detergent manu facturer Do not use detergent d...

Страница 43: ...display shows à for 5 s after you have switched on the appliance the appliance is in shop mode Wait for the dis play message à to disappear Touch and hold Start Reload A for at least 5 s will appear in the display panel Turn the programme selec tor to Off Now you already turned off the shop mode You can use the appliance now as usual The programme has started and the drum is rotating but the drum ...

Страница 44: ...too low The spin cycle runs sev eral times Not a fault the unbalanced load detection system is adjusting an imbalance The programme is taking longer than usual Not a fault the unbalanced load detection system is adjusting an imbal ance by repeatedly distributing the laundry Not a fault the foam detection system is activated a rinse cycle has been switched on The length of the pro gramme changes du...

Страница 45: ...e loading door On the back of the appliance Trust the expertise of the manufacturer Contact us By doing so you can be sure that the repairs are carried out by trained service personnel using genuine spare parts There is detergent resi due on the laundry Some phosphate free detergents contain water insoluble residue Select à Rinse or brush the laundry after washing If you cannot rectify a fault you...

Страница 46: ...n values ConsumptionvaluesRecommended wash mode for normally soiled clothes at rated load capacity used for the evaluation of the captioned model under the Singapore Mandatory Water Efficiency Labelling Scheme MWELS is 0 Cottons Eco 60 C ...

Страница 47: ... to a fault in our Aqua Stop system we will compensate domestic customers for the damage caused 2 The liability guarantee is valid for the service life of the appliance 3 It is a prerequisite of all warranty claims that the appliance with Aqua Stop must have been installed and connected correctly in accordance with our instructions this also includes a correctly fitted Aqua Stop extension genuine ...

Страница 48: ...unts for accessories spare parts Digital manual and all appliance data at hand Easy access to Bosch Home Appliances Service Free and easy registration also on mobile phones www bosch home com welcome Looking for help You ll find it here Expert advice for your Bosch home appliances need help with problems or a repair from Bosch experts Find out everything about the many ways Bosch can support you w...

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