Troubleshooting
en
65
Errors
Cause
Troubleshooting
Insufficient cleaning.
4.
Refill the dispenser.
"Filling the dispenser", Page 44
Home Connect problem
Errors
Cause
Troubleshooting
HomeConnect is not working
correctly.
Different causes are possible.
▶
Go to www.home-connect.com.
No connection to the home
network.
Wi-Fi is switched off.
▶
"Activating Wi-Fi on the appliance",
Wi-Fi is activated but a con-
nection to your home network
cannot be established.
1.
Ensure that the home network is
available.
2.
Reconnect the appliance to the home
network.
"Connecting the appliance to a
WLAN home network (Wi-Fi) with
WPS function", Page 46
"Connecting the appliance to a
WLAN home network (Wi-Fi) without
WPS function", Page 47
Leakage
Errors
Cause
Troubleshooting
Water is leaking out at the wa-
ter inlet hose.
Water inlet hose is not cor-
rectly/securely connected.
1.
Connect the water supply hose cor-
rectly.
"Connecting the water inlet hose",
2.
Tighten the screw connection.
Water is leaking out at the wa-
ter outlet hose.
The water outlet hose is dam-
aged.
▶
Replace the damaged water outlet
hose.
Water outlet hose is not con-
nected correctly.
▶
Connect the water outlet hose cor-
rectly.
"Water outlet connection types",
Odours
Errors
Cause
Troubleshooting
Odours have formed in the ap-
pliance.
Humidity and detergent
residue may promote the
formation of bacteria.
▶