Faults and what to do about them
en
47
Faults and what to do about them
Faults
Cause/Remedy
Water is leaking from the
appliance.
■
Attach the drain hose correctly or replace it.
■
Tighten the screw fitting on the supply hose.
The door cannot be
opened.
■
Childproof lock activated? Deactivate childproof lock.
■
The temperature in drum is too high to open the door. Wait approx. 30 sec-
onds until the temperature in drum cools down.
■
The safety function is activated. Stop the programme?
■
The water level in drum is too high.
■
Can the door only be opened by the emergency release?
"Emergency release" on page 44
The appliance is not filling
with water.
■
Programme does not start?
■
Is the tap turned on?
■
Could the filter in the water supply be blocked?
"Filter in the water supply is blocked" on page 43
■
Is the supply hose kinked or trapped?
Detergent/fabric softener
is not being dispensed.
■
Is the appliance filled with water?
■
Is detergent/fabric softener congealed in the dispenser(s)?
■
Is the i-DOS pump unit blocked?
Emptying the dispenser(s), pour about 50°C water into the dispenser(s). Do
not fill the dispensers above the
max.
mark, and soaking for about 1 hour,
then empty the dispenser(s) and pour detergent/fabric softener again.
If you cannot rectify the fault yourself, please call customer services.
The programme will not
start.
■
Have you touched the
A
button or selected
Finish in time
?
■
Is the door closed?
■
ù
is continuously lit. The detergent drawer has not been pushed in fully.
Push the detergent drawer in fully.
■
Childproof lock activated? Deactivate childproof lock.
■
Shop mode activated? If the display shows
àœ©˜
for 5 s after you have
switched on or off the appliance, the appliance is in shop mode. Turn off the
shop mode as follows:
1.
Switch the appliance off and on again.
2.
Wait for the display message
àœ©˜
to disappear.
3.
Touch and hold
A
for at least 5 s.
The appliance will automatically switch off. You can use the appliance now
as usual.
Nothing happens when
you press
A
.
ù
is continuously lit.The detergent drawer has not been pushed in fully. Push
the detergent drawer in fully.
The water is not draining.
■
Could the drain pump be blocked?
"Drain pump is blocked" on page 42
■
Could the drain hose at the siphon be blocked?
"The drain hose at the siphon is blocked" on page 43
Water is not visible in the
drum.
Not a fault – the water is below the visible area.
Содержание WAU28640TC
Страница 51: ...6 ...