19
en
Troubleshooting
Problem
Possible cause
Solution
555
flashing when bean
container is full.
The grinding unit is not yet
full enough.
Press coffee dispensing
button
4
again
No hot water or steam
discharge.
Nozzle
9
is blocked.
Clean nozzle
9
.
Foam insufficient or too
runny.
Sleeve
b
on nozzle
9
not in
correct position.
Milk not suitable for foaming
Push
down
sleeve
b
on
nozzle
9
.
Use cold lowfat (1.5% fat)
milk.
Coffee dispensing slows to
a trickle.
Coffee is ground too fine.
Preground coffee is too
fine.
Adjust the grinding unit to a
coarser setting.
Use a more coarsely
ground coffee.
Coffee not dispensed.
Water tank not filled or not
correctly positioned.
Fill water tank and make
sure it is in the right
position. If necessary,
fill water pipes (see
section “Switching on the
appliance”).
Coffee has no ”crema”
(creamy foam).
Unsuitable type of coffee.
Beans no longer fresh.
Degree of grinding
inappropriate for beans.
Change type of coffee used.
Use fresh beans.
Optimize degree of
grinding.
Grinding unit does not grind
the beans.
Beans are not falling into
the grinding unit (beans too
oily).
Gently tap the bean
container.
Grinding unit makes a loud
noise.
Foreign objects in the
grinding unit (e.g. grit,
which can be found even in
superior types of coffee).
Call the hotline.
Note:
The appliance can
still be used to make pre
ground coffee.
Standby button
a
and
steam button
h
flash
alternately.
The brewing unit
18
is
missing, or is not properly
inserted or secured.
Insert and secure the
brewing unit
18
.
If problems cannot be eliminated, always call the hotline.
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