17
8/2009
EN
More Customer Service information is available online at www.tassimopro.com
Problem
Possible cause
Solution
O
Automatic mode
skipped, appliance
goes straight to
N
Manual mode.
The barcode could not be
detected.
Clean the bar code reading
window.
Use another T DISC.
You can still prepare the drink
by holding down the start /stop
button.
The quality of
the crema has
deteriorated.
The drink outlet is clogged or
dirty.
Remove the drink outlet
from the brewing unit and
detach the piercing unit.
After cleaning everything
thoroughly, reassemble the
parts and replace them in the
brewing unit.
Brewing unit cannot be
securely closed.
Piercing unit / T DISC holder
is not properly inserted.
Insert the T DISC holder and
piercing unit properly.
The T DISC is not inserted
properly.
Re-insert the T DISC and
make sure it is properly
positioned.
The brewing unit is not
properly closed.
Push the clamp down irmly
until it audibly clicks into
place.
Water dripping from
the brewing unit.
The T DISC is damaged or
leaky.
Stop the brewing process,
remove the T DISC and clean
the brewing unit.
The piercing unit is either
not inserted or not inserted
properly.
Check to ensure that the
piercing unit is inserted
properly.
Water on the surface
under the cup stand.
Water from condensation.
Condensation may occur and
is not a fault. Remove it by
wiping with a cloth.
Service T DISC is
damaged or lost.
The Service T DISC must
always be used for cleaning
and descaling processes.
A Service T DISC can be
purchased from TASSIMO
PROFESSIONAL Customer
Service at 1-888-MYT-DISC or
only in the USA on
www.tassimopro.com.
P
Fill tank lights up
even though there is
suficient water in the
tank.
The loat in the water tank is
stuck.
Clean the water tank and
ensure that the loat can
move.
TAS6512CUL_090805.indd 17
11.08.2009 14:27:16
