815_58300000120057_ara_en_d.doc – 25.05.11
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7.2 Odour
Customer complaint
Cause
Remedial action
Smell of burning
Smell of chemicals
Power cord improperly extended
Socket to which the appliance is connected is charred
(cause: socket has bad contact)
Damaged windings or insulation fault on the consumers
Bad electrical connection or creepage clearances
on electrical components (note edge connectors)
Detergent or rinse aid
Bonding agent of noise insulation (fleece, insulating mats)
Evaporation of electronic components or printed circuit
boards
Advise customer, follow safety instructions in the
operating instructions
Advise customer; socket and power cord must
be replaced
Measure consumers (test programme) and check
according to circuit diagram.
Follow safety instructions
Eradicate creepage distance and transition resistance,
look out for leaks, high-current cables must not
be extended
Advise customer. Customer specifies the chemicals;
if required, change product (with citrus aroma)
or recommend aroma dispenser (mat. no.460742)
Advise customer concerning the new aroma.
Advise customer.
Smell of decay
Permanent underdosage of detergent.
Deposits under the filter cover, in the pump sump or around
the seals. Odour is coming from the sink outlet
(the siphon may be very dirty or drawing air)
Appliance incorrectly connected to the siphon
Advise customer; observe dosage instructions
Advise customer, recommendation: machine treatment
agent or more vigorous programme
Advise customer and refer to plumber
Connect correctly if possible and, if required,
refer customer to plumber